In this Durham hybrid or US remote role, you will be primarily responsible for cash application, project set-up, billing, and customer service. More specifically, your daily focus will be to accurately apply daily cash receipts to customer invoices, seeking out remittance details, setting up customer projects in the accounting system, following up internally and externally for purchase orders, researching and proactively resolving customer inquiries according to established policies and procedures in an efficient, timely, and accurate manner. You will be expected to adhere to the company's policies and procedures, including internal controls. Your participation in assessment and implementation of process improvement initiatives will be critical to the company's growth and improvement. This position collaborates with people across the organization, including but not limited to business development, proposal writers, scientists and senior management.
\n Essential Responsibilities - Cash Applications:Retrieve bank account statements dailyPost daily cash receipts and apply payments to appropriate invoices in a timely mannerEnsure that all cash is applied appropriatelyAdjust small balances for wire fees or discountsFollow up on missing remittance advicesCreate journal entries as requiredMonth end reconciliation of Accounts Receivable cash application to bank records Essential Responsibilities - Project Set-up:Review and analyze customer contracts for relevant billing provisions and requirements Create projects and sales orders within the accounting system from awarded contractsFollow up with Business Development or customer for missing information or documentation Essential Responsibilities - Billing & Customer ServicePrepare and deliver monthly invoices to assigned customersReview and deliver backup associated with invoiceManage customer portals, including uploading invoices and reconciliationProactively monitor and address invoice delivery issues as requiredSeek out areas for improvement in billing cycleProvide excellent customer service to all stakeholdersOther Duties as assigned. Preferred Credentials - Education/Experience:Bachelor's degree in accounting, business administration, or related fieldKnowledge of financial accounting systems Preferred SkillsProficiency in Microsoft Office (Word, Outlook, Excel)Versatility, flexibility, and willingness to work with changing priorities; ability to coordinate multiple projects/tasks while still delivering high quality resultsStrong organizational skills and acute attention to detailExcellent analytical, problem solving, and decision-making skillsStrong oral and written communication skills, and ability to successfully interact with key stakeholdersAbility to work effectively with individuals at all organizational levelsAbility to appropriately handle confidential informationPrevious internship or experience that provides the knowledge, skills, and abilities to perform the job (comparable to zero (0) to two (2) years)Experience with NetSuiteIntermediate Excel skills Physical DemandsRegular and consistent attendance Ability to work in an upright and/or stationary position for more than 8 hours per dayRepetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists Frequent mobility required Occasional crouching, stooping, with frequent bending and twisting of upper body and neck Light to moderate lifting and carrying (or otherwise moves) objects, including files and laptop computer with a maximum lift of thirty poundsAbility to access and use a variety of computer softwareAbility to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentencesFrequently interacts with others to obtain or relate information to diverse groupsWorks independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals; Requires multiple periods of intense concentrationPerforms a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence Ability to perform under stressPosition Type and Expected Hours of Work:This is a full-time positionSome flexibility in hours is allowed, but the employee must be available during the "core" work hours as published in the BioAgilytix Employee HandbookOccasional weekend, holiday, and evening work required
\nBENEFITS AND OTHER PERKS
Medical Insurance (HDHP with HSA; PPO), Dental Insurance, Vision Insurance, Flexible Spending Account (medical; dependent care), Short Term Disability | Long Term Disability Life Insurance, Paid Time Off (4 weeks per year), Parental Leave, Paid Holidays (9 scheduled; 5 floating), 401k with Employer Match, Employee Referral Program
COMMITMENT TO EQUAL OPPORTUNITY
BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.