The Accounts Receivable Specialist reports to the Gems Setra AR/AP Supervisor and is responsible for managing credit holds, customer communication on open accounts receivable, general ownership of their portfolio of customers, and identifying areas for improvement in execution. This role will work closely with customers, sales, customer service, quality, and other Finance associates to ensure prompt payment from customers, the identification and resolution of issues, and remaining in compliance with all relevant policies and procedures.
ESSENTIAL FUNCTIONS– Accounts Receivable Specialist
Review and release credit holds following approval structures.
Review new customer applications for credit.
Periodic review of current credit lines.
Maintaining account notes and up to date customer information.
Calling and emailing customers on open AR.
Dispute identification and monitoring.
Attend daily management meetings and report on oldest AR.
Work with outside collection agencies when necessary.
Submit invoices/ASNs in customer portals.
Assist with audits and yearly control testing.
Other duties as assigned based on prior experience, which may include account reconciliations or assisting other accounting functions.
EDUCATION & EXPERIENCE REQUIRED –
High School Diploma required
Associate's degree a plus (or equivalent experience)
2+ years of related work experience
Prior experience in a manufacturing environment a plus
Strong PC skills including Excel analytical and problem-solving skills
Ability to communicate effectively with external customers and internal departments
PHYSICAL DEMANDS / ENVIRONMENT–
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently requiredto reach with hands and arms. The employee is frequently required to stand/or sit, squat, turn/twist, reach, use hands to: finger, handle, feel or operate objects, tools or controls, and computer keyboards.
The employee must neverlift, carry, push or pull up to 10 pounds.
Specific vision abilities requiredby this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employeemaybe subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, chemicals, oils, extreme temperatures and workspace restrictions.
The noise level in the work environment occasionally loud.
Employees will berequiredto wear the proper Personal Protective Equipment (PPE), whichmayinclude: eye, hearing and respiratory protection, protective smock, steel toe shoes, gloves, hard hats, or face shields. Contact lensesmay notbe allowed in some areas.
The associate must also be willing and able to travel by all forms of transportation.
The duties listed in job descriptions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The purpose of this description is to assist in ADA compliance and is not intended for other purposes.
Setra Systems is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
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