Location: Plano, Texas
Open to Relocation: No
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.
In one sentence
Our ideal Administrative Assistant is organized, knowledgeable, and forward-thinking to ensure smooth operations in supporting key leaders with the day-to-day administrative support for the Division. The position requires the capacity to work successfully in a team environment as well as strong attention to detail and organizational skills, and the ability to multi-task to meet tight deadlines. We pride ourselves on being the world's most customer-centric Company, and the sophisticated demands of our customers mean that you will need to be flexible and able to change direction at a moment's notice. A high level of integrity and discretion in handling confidential information is a must, and professionalism in dealing with key stakeholders inside and outside the company is key. The successful candidate will possess the ability to complete complex tasks and projects quickly, sometimes with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having the full picture. Diplomacy is the rule of thumb in this role. Some flex hours may be required.
The position will manage critical meetings and projects in a fast-paced environment and continuously seek new opportunities to make the Managers and teams more efficient.
What will your job look like?
• Manage the workflow and priorities of our Business Leaders by knowing the real priorities, managing the schedules, anticipating steps ahead, and keeping him/her focused on the most critical projects.
• Thoughtfully manage complex calendars and scheduling for teams in multiple locations and time zones.
• Organize and schedule client and internal meetings (may include setting agendas and driving follow-up of action items), off-sites, and team-based social events, with associated budgets and logistics.
• Prepare and research presentations, emails, announcements, and additional special projects as needed, including internal and external communications.
• Work in partnership with divisional leaders, functional business partners (e.g., Resource Management, Finance, HR), and other Administrative Supports to provide seamless support to Managers and teams across the organization.
• Support annual operational planning process, business planning, and performance review cycles
• Complete projects and special assignments by establishing objectives, determining priorities, managing time, gaining the cooperation of others, monitoring progress, problem-solving, and making adjustments to plans. Follow through on active deadlines and projects as needed.
• Travel coordination, domestic and international. Arrange corporate travel and meetings by developing itineraries and agendas, booking transportation, arranging lodging and meeting accommodations.
• Performing other duties as assigned or required, including assisting with personal activities and processing expense reports and timesheets on a timely basis.
All you need is...
• Bachelor's degree is strongly preferred.
• Minimum of 5+ years of administrative experience supporting business leaders; preferably in a Global Tech or similar environment.
• Exceptional written and verbal communication skills.
• Proficiency in MS Office applications, presentation apps, calendars, and other collaboration tools.
• Strong attention to detail and accuracy, particularly when under pressure.
• Solid customer service orientation – highly responsive, strong interpersonal and communication skills.
• Agile mindset – comfortable with constant change and successfully manages competing priorities.
• Organized – excellent at time and project management, demonstrates the ability to prioritize and multitask effectively and ensures everything gets done on time, strong problem-solving skills, and independent judgment.
• Self-motivated – a "can-do" attitude with an entrepreneurial spirit and a desire to take on an increasing level of responsibility.
• Relationship-oriented – extremely people-focused with the ability to develop effective working relationships with the internal and external clients.
• Good judgment – highly professional and diplomatic, knows when to ask for help or advice, is perceptive and practical.
• Trustworthy - able to handle confidential matters professionally and with discretion (you will be privy to confidential information).
• Team player – proactively seeks opportunities to help others, will go above and beyond to get the job done.
• Strong intellectual curiosity – a creative thinker, interested in the big picture.
Why you will love this job:
Ability to enable our leaders to showcase their best ability to their roles.
You will use your experience and insights to help shape the Amdocs' experience of customers, new hires, and internal employees.
By dealing with the small and big details, you will be the backbone of our everyday success!
We provide stellar benefits that range from health insurance to paid time off, sick leave, and parental leave.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce