Administrative Assistant / Surgical Coordinator

Key Responsibilities: Scheduling & Schedule Management Responsible for the coordination of care for surgical and non-surgical patients Maintains and manages physician's calendar including office, vacation/time-off, on-call and surgical calendar Schedules patients appointments Schedules tests, surgeries, procedures, consultation requests & post-op physical therapy Liaison with hospitals and surgery centers to schedule cases and to notify changes Liaison with appropriate vendors to order equipment for scheduled surgical cases Verifies patient's insurance eligibility for the procedure Schedules and/or coordinates with other physicians and hospitals Manages/releases hospital block time at hospital(s) Communications Answers telephone in accordance with office protocol Triages phone calls to the appropriate individual or department Retrieves and responds to voicemail messages in a timely manner Handles patient complaints Responds to flags in EMR system Responds to physician messages delivered through Patient Portal Records Management Prepares correspondence (memos, reports, letters, etc.) as directed by physicians and administration Ensures all diagnostic testing and required documentation, including operative files, are ordered, scanned and sent to all parties Arrives surgery, and enters global period dates after procedure has taken place Qualifications Bachelor's degree preferred; Prior healthcare experience required A minimum of five years of experience as an administrative assistant in a healthcare setting Excellent computer skills: including Microsoft Office; Electronic Medical Records Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.
Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer