Johnson & Johnson is recruiting for an Analyst, Reverse Distribution, located in Somerset, NJ or Titusville, NJ. Remote work options may be considered on a case-by-case basis and if approved by the Company.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at .
JOM provides distribution services for all Janssen Brands of products and is responsible for US and international distribution of finished good product including clinical trial distribution and order processing supporting researched & development initiatives.
Johnson & Johnson Deliver Group is part of J&J's global Supply Chain organization supporting operations across all of the J&J Family of Companies. Deliver strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.
Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity! Key Responsibilities: Support the expired returns process through returns processing and crediting. Provide Reverse Distribution support to Revenue Reconciliation business partners for crediting (or denying when applicable) customers with complex and/or difficult returns. Manage performance of suppliers who administer 'non-standard' returns programs such as Janssen Safe Returns and Unused Spravato Returns. Identify and implement business process improvements to streamline the Reverse Distribution supply chain, reduce returns, reduce Reverse Distribution costs and simplify processes. Provide Reverse Distribution support for all internal audits conducted by J&J Quality Assurance team and J&J SOX/Finance team and for external audits conducted by FDA, DEA and J&J's Financial auditor. Lead small-to-medium scale projects to improve Reverse Distribution business processes - examples include providing RD support to J&J Project Teams that are responsible for new product launches, acquisitions and divestitures, new customer on-boarding, or new 3PL Return Center facilities. Qualifications Education: Minimum of High School or equivalent diploma required; Bachelor's/University or equivalent degree preferred, with focus desirable in Business, Finance or Supply Chain. Experience and Skills: Required: Minimum two (2) years of relevant work experience. Proven ability to learn new systems/applications. Strong collaboration skills with demonstrated ability to work on cross-functional teams. Working knowledge of SAP, BW, and Power BI. Proficiency with Microsoft Office, specifically Excel and Word; VLOOKUPS and pivot tables proficiency. Preferred: Experience working in Supply Chain and/or Customer Service. Knowledge of Order Management or Forward and Reverse Distribution/Logistics. Lean/Six Sigma/Process excellence experience, training, or certification. Other: May require up to 10% domestic travel. The anticipated base pay range for this position is $61,000 - $97,750 .
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company's long-term incentive program.
• Employees are eligible for the following time off benefits:
o Vacation - up to 120 hours per calendar year
o Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
o Holiday pay, including Floating Holidays - up to 13 days per calendar year
o Work, Personal and Family Time - up to 40 hours per calendar year
Additional benefits information can be found at
At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
