Job Title: Administration - Anatomic Path Resolution Representative Location: NJ_Z99_1 Insights Drive, Clifton NJ 07012 Pay Rate: $25/hr Duration: 6+ months Shift : 9a-530pm Eastern Job Description: The position is primarily responsible for resolving issues in regards to testing and reporting of Histology and Cytology specimens RESPONSIBILITES • Communicate with and educate clients in order to expedite patient results • Resolve problematic Histology and Cytology cases • Pull and monitor worklists and pending lists • Locate missing patient samples • Enter TIQ problems into the LIS • Provide priority handling of patient samples with limited stability and problems impacting their processing • Research, investigate and resolve incoming client faxes/phone calls • Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results • Resolve and process Name Mismatches and provide proper notification to clients along with follow-up documentation for reporting purposes • Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP's, reflex tests and custom panels. This will require the ability to research test ordering information • Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution • Other duties as assigned QUALIFICATIONS Required Work Experience: 3 years experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling/problem resolution. Other similar work in a medical capacity will be accepted/considered Strong time management & organization skills are a must Physical and Mental Requirements: • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally. • Ability to stand and work at the bench for long periods of time. • Frequent walking and/or standing. • May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity Knowledge: Functional knowledge of medical terminology Skills: • PC skills, including working knowledge of MS Office • Strong Data Entry skills • Excellent clerical, organizational, phone and communication skills • Strong problems solving skills EDUCATION High School Diploma or Equivalent(Required)