The IT Business Unit Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
Tracks business unit performance against the IT business plan and service level agreements; identifies gaps.
Works on mergers & acquisitions and outsourcing / right placement activities.
Contributes to and / or creates internal communications. Creates and prepares reports, metrics and presentations. Exhibits sound understanding of concepts and principles in own area and a basic knowledge of concepts and principles in other technology areas.
Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business goals.
Acts as advisor or coach to new or lower level employees. Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
5-8 years of experience in a technology planning role.
Leadership and developmental skills
Education:
Bachelor's/University degree or equivalent experience
Responsibilities
Fault data analysis
Internal customer service as level 1 backend of operational applications
Direct contact with manufacturers of technological security solutions
Third party contract management for local (Global) support
Support to the project department for implementation of security solutions Security
Security equipment lifespan tracking and techrefresh strategy.
Support for the Global Security Solutions Certification Area
Support the Risk Team in incident documentation
Monitoring and resolution of action plans (iCAPS)
Backend support for incident logging applications, drills and other events (GSMS/CMS).
Knowledge
Networks and Subnets
Technologies applied in virtualization
Advanced Office Automation
JIRA
Collaborative applications such as Team, SharePoint and Confluence.
Low voltage device connection
Structured cabling
Asset inventory and life time strategy
Flowchart creation tools
Construction of operational flowcharts of security systems (black box method)
Physical Access Control Applications
Video Managements Systems
Physical Security Information Management
Backend knowledge of applications based on:
Active Directory
SQL - Reports
Networked Enterprise Systems
Data Analysis and Metrics
Hardware Administration
Specific applications:
Investigations:
IBM ICM
Cognos
FICO Identity Resolution Engine
NUIX
Cyber ??Security:
XWays Forensics
Magnet Axiom
ArcGIS Pro
Semantica Pro
OSINT:
Constella
Dataminr
Dragonfly
Liferaft
Skopenow
Flashpoint
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Tampa Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:
$87,280.00 - $130,920.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Sep 25, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.
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