Assistant Store Manager (Service Writer)

Benefits:
Bonus based on performance
Employee discounts
Health insurance
Paid time off
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for Automotive Service Assistant Managers to assist in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is an Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Help ensure a safe, secure, and trustworthy work environment.
Liaise between managers, customers, and employees.
Fill in for Manager in times of absence. Make executive decisions, hold meetings, and provide accountability.
Support ongoing learning and development of team members.
Establish strategic goals by gathering information from reporting documents.
Define objectives, identify and evaluate trends and options, choose a course of action, and evaluate outcomes.
Lead by example, manage, and train the team while keeping in tune with our company's vision, purpose, core values, and employee creed.
Help ensure that all policies and procedures are being followed by all employees.
Deliver exceptional customer service while listening and consulting customers.
Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
Discuss pricing estimates with customers as well as promote shop service specials and financing options.
Monitor the quality of all vehicles being signed out.
Successfully supervise up to 10 employees.
Closely monitor inventory levels while managing product ordering and receipt.
Maintain a clean and organized job site.
Other duties as assigned.
Qualifications

A minimum of 1 year of store or service assistant manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings, and holidays
Valid driver's license

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