Job Description - Banquet Houseperson - Conrad Washington DC (HOT0AU44)
Job Number:HOT0AU44
Work LocationsConrad Washington D.C.
950 New York Avenue NW
Washington 20001
Stay inspired by joining the stunning Conrad hotel located in the heart of urban DC as a Banquet Houseperson!
This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining.
Classification: Full-TimeShift: Various – must have availability to work weekdays, weekends, and holidays.The ideal candidate will have the following qualifications:
Basic knowledge of Meeting Rooms Set up, service standards, guest relations, and etiquetteKnowledge of appropriate table settings and service wareExcellent organizational skillsAbility to work in outdoor areasBe familiar with all events happening at the hotelAbility to perform under pressure effectively for extensive periods of time while maintaining professionalismAs a Banquet Houseperson, you would be responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:
Maintain cleanliness of banquet, meeting, and conference areas to meet established cleanliness and quality standardsCleaning includes, but is not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement, and cleaning and removing spots, insects, and debrisEnsure equipment is in full working order and report any defectsProject a professional manner to guests and team membersAssist back of house team when requestedAble to lift and push banquet equipmentAssist with setups to ensure department runs efficientlyManage the setup relating to Food and Beverage functions in a timely mannerLift/pull/push at least 50 poundsComply with hotel security, fire regulations, and all health and safety legislationAttend training provided by the hotelWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:
QualityProductivityCustomer FocusWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at a 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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