Job Overview The Bartender is responsible for the preparation and production of beverages for multiple dining outlets throughout the a la carte operations at Cherokee. The main bar will service the family Dogwood Room, casual Pub operation, and upscale Magnolia Room concepts. Bartenders need to be experienced in a variety of service styles and have in-depth knowledge of wine, beer, bourbons, and other spirits. Knowledge of craft cocktail service and producing in-house juices will be important. This position will need to produce drinks for the service staff and the bar seats, which will require formal serving experience as well.
Education/Experience: High School education or equivalent, college preferred Previous serving experience required, preferably in an upscale environment Previous bartending experience required, preferably in an upscale environment Job Knowledge, Core Competencies and Expectations Knowledge of the principles, procedures and equipment used in bar service. Ability to suggestively sell wine and cocktails. Good organizational, communication, and follow-through skills. Ability to demonstrate proper wine service. Keen eye for detail and enthusiasm for creating service experiences and excellence. Knowledge of all products, menus, specials, and special request capabilities. Job Tasks/Duties Greets members and guests in an upbeat and professional manner. Bartends and can serve tables in an exemplary manner. Develop proficiency in Club policies and standards, training new service staff to expectations. Suggests and describes food and alcoholic beverages to members and guests. Coordinates food service between kitchen and service staff. Inspects bar coolers and back stock for freshness, par levels, and cleanliness. Resolves member and guest complaints, documenting both positive and negative feedback. Assures that all safety, accident and emergency policies/procedures are consistently followed. Prepares garnishes, fruit mixes and pre-mixed drinks prior to opening bar, ensuring product freshness. Assures that pre-opening and closing cleaning tasks are assigned and completed as required. Assists with service of food and beverages in outlets and for special functions when needed. Cross-trains in other departments to develop their skillset at the Club. Assists with table clearing and re-setting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations and policies. Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed. Ensures that all food items are correctly stored, labeled, dated and rotated to prevent any health or safety hazards from occurring, and takes precautions against possible spoilage. Coordinates any special requests including dietary needs and allergens with the culinary team. Completes other appropriate assignments made by Club leadership. Be available nights, weekends, and holidays as required by the Club. Licenses and Special Requirements Food safety certification (ServSafe or other) is preferred. ABC Certification required, TIPS training preferred. Of legal age to serve alcoholic beverages. Physical Demands and Work Environment Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. Push, pull or lift up to 50 pounds. Continuous repetitive motions. Work in hot, humid and noisy environment. Must be able to read, write, and communicate effectively in English Founded in 1907, Cherokee Country Club is one of Tennessee's premier recreational and social clubs and a valued asset to the Knoxville community.
We aspire to provide an outstanding family club experience where warm hospitality and a broad selection of high quality, year-round social and recreational activities generate a culture of community among our member families. We celebrate our history and traditions while responding to the ever-changing desires of our members.
