Heartland Acoustics & Interiors is the leading subcontractor of suspended acoustical ceilings, specialty metal ceilings, wood ceilings, security ceilings, acoustical wall panels, acoustical sound treatments, stretch wall & ceiling systems, architectural panel systems, demountable partitions, acoustic pods, interior & exterior cladding, rainscreen systems, and perforated metal panels.
Having experienced growth and consistent client satisfaction for over twenty-five years, Heartland Acoustics & Interiors, headquartered in Colorado, has offices in Denver, San Diego, Austin, San Antonio, Seattle and Raleigh. The company is positioned to become the construction industry's preferred ceiling and specialty contractor in their markets, and we are looking for a new Branch Manager in our San Diego, California Branch.
Position Summary:
The Branch Manager will provide the necessary leadership to plan, organize, direct, coordinate, and control the Company operations for a branch location. This position will implement the general policies set forth by the President and assure that each of the Company's managers establishes his/her own departmental operating policies to achieve the Company's objectives. This position is responsible for achieving or exceeding the budgeted sales and profits as presented by the President and produce enough new profitable business to ensure the growth and profit goals of the Company.
This position requires an exceedingly well organized and flexible person who enjoys the challenges of supporting a group of diverse people and programs. This person should have the ability to work independently and foster a team-oriented, collaborative environment, work under pressure, be proactive, and express a high level of professionalism. Expert level verbal and written communication skills, strong knowledge of Microsoft Office, and attention to detail are also important. This position deals with assertive personalities in a highly competitive industry and can be stressful.
Essential Duties and Responsibilities:
Keep the President apprised of activities in the Operations Department.
Maintain and promote the Company's Mission and Vision Statement.
Ensure that all Company transactions are conducted in an ethical and prudent manner.
Operate the Department within budgetary guidelines.
Fairly and consistently apply Company and personnel policies.
Perform Project Management of jobs as needed by the department.
Schedule production and supervise and perform Operations Department work to meet all work order commitments on time, at or under budget, and to customer and Company specifications and quality control standards.
Submit accurate and timely reports documenting Operations Department activities to the President, including those for production activity and scheduling.
Develop and submit to the President, for approval, a Company operating budget no less than 30 days prior to the close of the Company's fiscal year for the subsequent fiscal year.
Remain visible in the business community and in the marketplace in which the Company operates and provides a positive and professional image for the Company.
Continually strive to conceive new ideas, products, and/or services for the Company to achieve its primary goal of increasing profits, in an ethical and moral manner.
Settle all customer complaints at this level and seeks guidance of the President as required.
Interview to fill production positions with qualified personnel. The President will assist with hires and compensation.
Maintain a well-groomed, professional appearance appropriate for the position and situation.
Within budgetary guidelines, purchase production supplies in a manner to minimize Company costs while preventing out-of-stock conditions from restricting production.
Attend trade shows, conventions, seminars, and other meetings to enhance his/her professional knowledge and to promote the Company. Attendance may be directed by the President.
Research and recommend measures to the President to improve production efficiency, product quality, and safety.
Keep up to date on the events in the industry and marketplace in order to take advantage of new changes.
Remain in constant contact with established customers to ensure their satisfaction with the products and the company's services.
Meet regularly with the support staff to ensure proper information flow and adherence to stated goals and objectives.
Complete and submit all reports required and requested in a complete and timely manner.
Contact enough potential customers in order to achieve the volume of sales needed to meet the Company's goals set for sales, market share, and market segmentation to enable the Company to reach growth objectives.
Ensure the acquisition of potential customers by appropriate means including, but not limited to, direct mail, advertising, promotions, referrals, and direct sales calls.
Ensure that an accurate recording system is maintained on all proposals submitted to customers.
Follow the proper implementation of normal operating procedures.
Conduct periodic performance reviews on or before the applicable due date(s) for all personnel reporting to this position and requires all supervisory subordinates to conduct performance reviews on their direct subordinates on or before the applicable due date(s).
Other Duties and Responsibilities:
Various other duties may be assigned by the President.
Supervisory Duties:
The following positions report directly to the Branch Manager:
Project Managers
Project Assistants
Project Coordinators
Estimators
Superintendents
Minimum Qualifications:
Five or more years of experience as a manager of an equivalent construction related company with a minimum of three direct reports.
High school diploma or equivalent.
Ability to guide, direct and coordinate multiple departments with 10 or more employees.
Ability to read, analyze and interpret financial reports, legal documents, and industry/trade magazines.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, and members of the business community.
Ability to understand the needs of business accounts through conversational interactions.
Ability to do routine business math calculations including computation of sales costs and quotes and develop reports assessing actual results vs projected budgets.
Excellent knowledge of the Company's industry and trends impacting its business.
Become an active member of the community by being a member and participant in several influential trade organizations.
Possess excellent computer skills including all MS Office applications (Word, Excel, Outlook).
Proven ability to actively participate in company/department functions and projects.
Ability to effectively communicate, in English, both verbally and in writing.
Preferred Qualifications:
(but not required)
Subcontractor experience.
College degree in Construction Management, Business, or related field.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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