business systems analyst.
abbottstown , pennsylvania
posted 2 days ago
job details
summary
$85,000 - $100,000 per year
permanent
bachelor degree
category business and financial operations occupations
referenceAB_4605338
job details
Randstad is partnering with a manufacturing company as they add a new/exciting position to their team. Our client is in search of a Business Systems Analyst that can support their operations. This role is responsible for the analysis, implementation, and ongoing support of Dynamics 365 solutions to optimize business processes, enhancing efficiency, and supporting the organizations' objectives. Dynamics 365 or similar ERP/CRM experience is required for this position. This position will work a hybrid work schedule after training (2-3 days remote). This is an excellent opportunity to join a unique company and have an impact on the organization as a whole. Please or send your resume to: ********
salary: $85,000 - $100,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Work closely with business stakeholders to gather, document, and analyze detailed business requirements related to Dynamics 365 applications.
Conduct gap analysis between current processes and Dynamics 365 capabilities, recommending tailored solutions to address business needs.
Lead the implementation of new features and system upgrades, ensuring they align with business objectives and are delivered with minimal disruption.
Create technical design documents and collaborate with vendors to implement new system customizations and functionality.
Oversee the management and coordination of all requests, incidents, and problems logged in the ticketing system.
Act as the primary contact for urgent, escalated, and complex support issues, managing the escalation process and ensuring stakeholders are informed.
Provide ongoing support and maintenance for Dynamics 365 applications, including troubleshooting issues, conducting root cause analysis, and implementing corrective actions.
Oversee the communication process for any outages or emergency activities within the organization.
Create and maintain comprehensive documentation, including system configurations, process flows, standard operating procedures, and user manuals.
Develop and deliver user training programs to effectively utilize Dynamics 365 systems.
Develop, execute, and document test plans to validate that solutions meet business and technical specifications.
Skills
Business Systems Analysis
Systems Support
Financial Systems Analysis
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ******** .
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
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richard rada
+******** (tel:+******** )
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