Company Description Creating Opportunities. Changing Lives. Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems change, including quickly adapting to changes in legislation, job seeker demographics and market and industry changes. We work every day to change lives, advance economies and help communities thrive. If this is your passion, join us. Start here. Let us take you where you want to go.
Job Description Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordinationProvide consistent and comprehensive case management and follow-upConduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and receivedMaintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agencyProvide individualized assessment of work, provide referrals to appropriate community service or social service agencies when neededAccurately complete required documentation for enrollmentDocument all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contractCreate solutions to participant attendance problemsAssist in the preparation of project reports as needed (participation, placement)Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible outputWork collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positionsDevelop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goalsProvide operational support and coverage as neededAssist in the intake services for the CenterProvide operations support for all compliance driven standardsMay be assigned other tasks and duties reasonably related to their job responsibilitiesOther duties as assigned Qualifications Ability to maintain flexibility as needs of contract or contractor requireA working knowledge of MS Office and Google docsTwo years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content developmentAbility to prioritize tasks and document visits and contactsDemonstrated telephone, computer and strong written and verbal communication skillsStrong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectivesProfessional understanding of a vast array of occupations and career paths, ideally including those in the healthcare fieldCustomer service experience required Additional Information All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.