Case Manager, C3 Skid Row
Location : Los Angeles, CA, USA
Req # : 42
Date : Thursday, August 29, 2024
Role : Case Manager, C3
Schedule : M-F 7:30AM - 4:00PM
Status : Non-Exempt, Hourly, Full Time, Non-Management
Benefits : Medical, Vision, Dental, Retirement Planning (403b)
SUMMARY : With the support of and in partnership with the C3 team, the Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals. The Case Manager is responsible for identifying, engaging, and providing support to vulnerable homeless program participants, including aftercare and follow-up support once housed. The C3 Case Manager will engage homeless individuals living on the street in Skid Row, to provide linkages to housing and supportive services.
ESSENTIAL DUTIES & RESPONSIBILITIES
Identify, engage, and provide support to program participants in the C3 program living on the streets in the Skid Row neighborhood, targeting those clients who are vulnerable due to medical, psychiatric, or addiction needs.
Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition.
Work collaboratively as a team to identify appropriate services, taking into account each individual's physical and cognitive needs.
Provide case management and aftercare/follow-up services to program participants placed in permanent housing.
Report all statistics and updates for reporting purposes.
Provide initial contact, needs assessment, information, education, and referrals to the homeless.
Provide case management, basic services, and advocacy for program participants.
Refer target program participants to appropriate services (e.g., health, mental health, interim housing, etc.), and collaborate on care.
Develop effective, trusting relationships with clients that facilitate the provision of services.
Work in collaboration with C3 team members and outside agency staff to connect clients to appropriate services.
Maintain and record accurate electronic records, program participants files, and statistical information.
Attend all case meetings, staff meetings, training, and retreats.
Participate in CES outreach meetings.
QUALIFICATIONS
BA degree or equivalent experience.
Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence).
Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers.
Working knowledge of social services agencies in Metro LA (SPA 4) and LA County agencies serving the homeless.
Excellent human relations/communication skills; ability to act professionally regardless of circumstances.
Skilled in non-violent crisis intervention.
Ability to self-motivate and organize time effectively and efficiently.
Computer literate; able to use computerized database system for information management.
Passion for working with the population served.
Ability to work as part of an interdisciplinary team.
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model.
Demonstrate a sense of responsibility.
Continuously learn and improve.
Acknowledge your own areas of improvement.
Provide honest, specific and direct feedback.
Create an environment where everyone is welcomed, valued, and respected.
Collaborate.
Equal Opportunity Employer : The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern : The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations. We provide a fully integrated system of care tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
Pay Type : Hourly
Min Hiring Rate : $25.00
Max Hiring Rate : $25.00
Travel Required : Yes
Required Education : High School
Job Start Date : Monday, September 16, 2024
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