Cdd (Client Due Diligence) Operations Vice President

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile
Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.
WEALTH MANAGEMENT (WM) OPERATIONS
Wealth Management Operations is a global organization operating in 11 cities across 7 countries in support of Wealth Management with client assets of $2.4T, 6.6M client accounts, and ~16K Financial Advisors. The organization drives operational excellence by supporting business growth, enhancing the client experience, and improving operational efficiency with a strong foundation in risk and financial management through its member divisions; Chief Operating Office, Client Service Risk & Control, Capital Markets & Core Processing Operations, Product Operations & Account Services, Private Banking Operations, and Tax & Client Reporting Operations.
Responsibilities

The CDD Operations VP is a part of Wealth Management Operations and is responsible for overseeing processes related to the Client Due Diligence program. The VP will support the execution and management of the Firm CDD protocols for both new and existing customers. This includes managing programs and processes to support the examination of potential AML risk exposure for the Firm. In addition, the CDD Operations VP will have responsibility overseeing processes related to these programs and processes.
The CDD Operations Team VP will manage the end-to-end CDD workflow of the operational functions of the CDD program focused on the collection of required information and or documentation for new and existing clients to effectively support the firm KYC program including but not limited to
- Manage the implementation of internal policies, provide periodic reporting to senior stakeholders, and make recommendations to improve procedures governing AML-related activities.
- Active pipeline management and engagement with Financial Advisors, Complex Management and Risk Officers to onboard new and existing International Banking & Lending client relationships.
- Lead key projects and initiatives related to increasing efficiencies and reducing operational risks in support of the firm's CDD program.
- Ability to delegate while providing appropriate guidance to the team to provide superior support across the organization.
- Partner with the Second Line of Defense Global Financial Crimes Compliance teams to monitor client relationships on an ongoing basis and ensuring compliance with regulatory expectations.
- Manage processes set up to complete Client Due Diligence for Wealth Management and US Banks clients including reviewing customer data and documentation to satisfy BSA/AML Compliance requirements.
- Provide oversight and supervisory support for CDD Operations Staff and serve as a point of contact for questions, issues, and escalations.
- Manage Internal and external examinations to test Operational support of the CDD Program.
- Strong knowledge of control frameworks and the ability to design and evaluate effectiveness of controls embedded within business processes.
- Provide operational services in support of the growth of the WM and US Banks businesses.
- Partner with the Business Units, including Private Bankers, Lending Advisors, and Branch Risk Officers, to ensure appropriate client on-boarding due diligence processes are enacted while providing a positive client experience.
- Demonstrate a strong understanding of the compliance and regulatory frameworks that apply to financial institutions.
- Drafting and updating procedures and desktop guidance related to the client onboarding process.
- Managing data and trend analysis related to the source of wealth review process and providing reporting to relevant stakeholders.
- Providing supervisory support and training for CDD Operations Analysts through developing individual and team skills and providing timely constructive feedback.
- Serving as a point of contact for questions, issues and escalations related to the review of certain clients' source of wealth.
- Reviewing and responding to monthly quality control findings related to the source of wealth review process.#LI-AC1
Required Experience:
- Have 7+ years of relevant experience with BSA/AML Regulations within the financial services industry, or at a financial services regulator (e.g., FINRA, Securities and Exchange Commission, Office of the Comptroller of the Currency, Federal Reserve Bank, etc.)
- Strong leadership qualities with the ability to effectively manage teams, lead by example and demonstrate a strong work ethic and integrity.
- Have an undergraduate degree in Business, Finance, or other related fields.
- Strong knowledge of Know Your Customer, Customer Identification Program and CDD requirements.
- Strong interpersonal skills and ability to communicate effectively both verbally and in writing.

Ability to:
- take initiative, analyze, summarize, and communicate effectively.
- investigate, identify issues, impacts and trends to propose comprehensive solutions.
- multitask effectively and action matters promptly.
- work independently and in a team environment.
- handle highly confidential information with appropriate discretion.
- work in a high volume, fast paced environment; and
- work in a matrixed organization; leveraging resources across the organization to complete deliverables.

Additional Skills Desired:
- Experience with data and trend analysis related to the management of an AML program.
- Expertise in managing programs focused on ensuring quality within AML programs.
- Certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license is a plus.
- Strong understanding of requisite Microsoft Office applications and ability to learn new internal systems quickly.
- Legal background / experience an advantage.
- Native or professional fluency in Spanish, Portuguese, Russian or Chinese is an advantage.
- Strong verbal and written communication skills.

Role is Hybrid and will require in office attendance 3 days/week.#LI-Hybrid

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).#LI-AC1