Chief Claims Officer

Chief Claims Officer About the Company Well-established property & casualty insurance company

Industry
Insurance

Type
Privately Held








About the Role The Company is in need of a Chief Claims Officer to spearhead the development of a progressive claims organization that is in line with the enterprise's future goals.
The successful candidate will be a dynamic change leader, driving process improvements, operational efficiency, and the integration of technology and analytics.
This role demands a professional who can balance respect for the company's heritage with a strong vision for the future, and who is dedicated to upholding the organization's values and mission.
Key responsibilities of the Chief Claims Officer include fostering lasting customer relationships, ensuring the prompt and ethical handling of claims, and identifying strategic opportunities for improvement across all levels of the business.
Applicants for the Chief Claims Officer position at the company should hold a Bachelor's degree, with a preference for those engaged in continuing education.
A background in multi-line commercial claims and at least 15 years of leadership experience in the field are essential.
The ideal candidate will have a proven track record of using claims analytics to enhance the customer experience and will be adept at leading a team to achieve departmental and enterprise goals.
The role also involves overseeing day-to-day operations, managing projects, and promoting a culture of collaboration, development, and accountability within the claims organization.
The Chief Claims Officer will be responsible for coaching and developing employees at all levels, establishing career paths, and supporting succession planning.




Travel Percent
Less than 10%

Functions Finance