THE IMPACT YOU'LL MAKE
No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the well maintained rooms and warm welcome. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
WHAT YOU'LL DO
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the preventative maintenance and energy conservation.
Ensures the proper installation, repair, and maintenance of all hotel equipment, including heating, air conditioning, ice machines, fire extinguishers, fire/smoke alarms and plumbing.
Develops, coordinates, and monitors a maintenance program to ensure the safety, security and comfort of staff and guests. Ensures an aggressive "guest first" attitude among team members.
Maintains a work order assignment program for completed and pending work orders. Prioritizes and completes work orders in a timely manner.
Educates and leads all department personnel on emergency procedures, key control, and safety.
Hires, trains, develops and reviews the performance of department personnel.
Performs other duties as assigned.
Maintaining Property Standards
Maintains accurate logs and records as required.
Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
Handles guest problems and complaints effectively.
Empowers employees to provide excellent customer service.
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Managing Profitability
Helps establish priorities for total property maintenance needs.
Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
WHAT WE'RE LOOKING FOR
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
PERKS YOU DESERVE
We'll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms at other hotels
Recognition Programs
YOU'RE WELCOMED HERE
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.
Equal Employment Opportunity
Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Extended hours
Holidays
Night shift
On call
Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
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