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Client Partner/ Account Manager(Qa Services)

Client Partner/ Account Manager(Qa Services)
Company:

North Star Group


Place:

Georgia


Job Function:

Management

Details of the offer

- Job Title: Client Partner / Client Success Partner / Account Manager
- Location: Dallas, TX or Atlanta, GA (Remote with client travel)



- Job Role : Support and advise clients, offering solutions to achieve business goals

- Main Dutie s: Building client relationships, identifying new opportunities, managing projects
- Reporting: Directly to the Business Unit Head

- Responsibilities:
1. Act as liaison between client leadership and management
2. Understand client needs and identify new business opportunities
3. Negotiate business contracts and costs with customers
4. Develop customized programs to meet client needs
5. Resolve customer concerns and requests efficiently
6. Develop and access account strategies to meet revenue targets
7. Travel periodically to client locations and networking events
8. Build new client relationships through networking, email campaigns, references etc.
9. Advise and support clients, offering solutions to help achieve their business goals
10. Monitor industry trends and developments
11. Ensure key metrics are tracked and achieved u2013 Quarterly and Annual revenue targets, Contribution Margins, Client Retention %, cNPS etc.


Source: Grabsjobs_Co

Job Function:

Requirements

Client Partner/ Account Manager(Qa Services)
Company:

North Star Group


Place:

Georgia


Job Function:

Management

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