**Job Title: Client Relations Officer**
**Company: ConAgra Foods**
**Location: Washington, D.C., US**
**Job Type: Part-Time**
**Seniority: Associate Level**
**Years of Experience: 4+ years**
**Deadline to Apply: ******** **
**Company Overview:**
At ConAgra Foods, we pride ourselves on producing and delivering high-quality food products that meet the evolving needs of our customers and consumers. We create a workplace where employees are encouraged to take ownership and responsibility at every level. Join our dynamic team and contribute to our mission of nourishing the world.
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**Job Summary:**
As a Client Relations Officer at ConAgra Foods, you will serve as the primary liaison between our esteemed clients and the company. Your role will encompass managing client queries, ensuring exceptional service delivery, and enhancing client relationships to promote loyalty and retention. You will collaborate closely with various departments to align client needs with our service offerings, consistently striving for excellence.
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**Key Responsibilities:**
- **Client Relationship Management:**
* Develop and maintain strong, long-lasting relationships with clients to ensure they receive the highest levels of service.
* Conduct regular check-ins with clients to understand their needs, preferences, and concerns, ensuring a proactive approach to relationship management.
- **Communication & Coordination:**
* Act as a point of contact for client inquiries or issues, resolving problems efficiently and effectively.
* Collaborate with internal stakeholders, including sales, marketing, and product development teams, to align on client objectives and strategies.
* Prepare and deliver regular reports on client feedback and satisfaction metrics to senior management.
- **Problem Solving & Issue Resolution:**
* Leverage problem-solving skills to address client issues and find creative solutions that benefit both the client and ConAgra Foods.
* Remain resilient under pressure, maintaining a positive attitude while handling challenging client interactions.
- **Attention to Detail & Administrative Tasks:**
* Accurately document client interactions, preferences, and feedback in the CRM system.
* Ensure that all client correspondence is timely, informative, and aligns with company policies and standards.
- **Continuous Improvement:**
* Gather insights and data from client interactions to recommend enhancements to our services and processes.
* Stay informed about industry trends and competitor activities to better serve clients and support internal strategy.
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**Requirements:**
- **Education & Experience:**
* Bachelor's degree in Business Administration, Communications, or a related field preferred.
* Minimum of 4 years of experience in client relations, customer service, or a related role.
- **Skills & Personality Traits:**
* Resourceful in finding solutions and information to meet client needs.
* Resilient in the face of challenges, maintaining focus and professionalism.
* Strong problem-solving abilities, with a knack for turning challenges into opportunities.
* Excellent attention to detail, ensuring accuracy and thoroughness in all aspects of work.
* Outstanding verbal and written communication skills, with the ability to interact effectively with clients at all levels.
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**Benefits:**
- Competitive salary with travel and spending expenses covered.
- Life insurance coverage.
- Company equipment provided to streamline your work.
- Flexible part-time working hours to accommodate a work-life balance.
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**Working Environment:**
At ConAgra Foods, we cultivate a sense of ownership and responsibility at every level. We value collaboration, innovation, and a commitment to excellence, ensuring every team member feels empowered and engaged in their work.
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**Equal Opportunity Statement:**
ConAgra Foods is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
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**How to Apply:**
If you are a resourceful and resilient individual looking to deepen client relationships and make a significant impact, we encourage you to apply by submitting your resume and cover letter to our Careers page by the deadline of ******** . We look forward to hearing from you!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
