Client Support Specialist

We are seeking a dynamic and energetic Client Support Specialist to join our team at W.W. Grainger in Jacksonville, Florida. As a part-time Associate Level employee, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our products and services.

Responsibilities:- Act as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner- Provide product recommendations and solutions to meet the needs of clients- Collaborate with internal teams to ensure seamless communication and resolution of client issues- Conduct follow-up calls and emails to ensure customer satisfaction and retention- Assist in the development of client support strategies and processes to improve overall client experience

Requirements:- 4 years of experience in a client support or customer service role- Energetic and confident personality with strong communication skills- Ability to demonstrate leadership skills and effectively manage projects- Strong attention to detail and problem-solving abilities- Experience in using CRM software and other client support tools- Must be able to work part-time and flexible hours

Benefits:- Disability insurance- Employee discounts- Training & professional development opportunities- A working environment that prioritizes employee well-being through health and wellness initiatives

Equal Opportunity Statement:W.W. Grainger is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: ********

Don't miss out on this exciting opportunity to join a leading company and make a difference in the lives of our clients. Apply now to become a part of the W.W. Grainger team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.