Foursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare's location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world's largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.
Foursquare's flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).
Learn more at location.foursquare.com
About the Position
Foursquare is seeking a Community Manager to help manage and grow our thriving and robust community of users and developers who engage with and love Foursquare products and services.
This individual would join Foursquare's growing Marketing team responsible for bringing new products to market and growing the business. The Community Manager would work closely with other team members across Marketing, Product, Engineering and Support.
In this role, you'll
Manage the day-to-day support needs of the community and its members by problem-solving yourself and coordinating across Foursquare teams when needed.
Coordinate with the Marketing team to plan and execute community-focused events, webinars, and hackathons.
Summarize relevant community feedback on our products and services back to our research & development teams.
Coordinate with the Marketing and Growth teams on tactics to grow and engage the community and report out metrics against goals.
What you'll need
At least two years of experience in similar or related roles
Technical depth and knowledge of developer-focused concepts including - but not limited to - relational databases, APIs, and SDKs.
Demonstrated ability to show thoughtful customer service and support when interacting with users that align with Foursquare's brand
Problem-solving skill sets to troubleshoot issues on their own or coordinate with functional teammates when needed
Your own unique talents! If you don't meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!
Benefits and Perks
25 days of paid vacation
Private medical insurance
Education stipend
Home Office Setup, you get all the necessary hardware
Summer Fridays, two non-working Fridays each July and August
Learning and development programs
Professional coaching
FitPass
Restricted Stock Units
Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.
Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.
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