About Us: At Lingvano, our mission is to break down language barriers and build bridges between Deaf and hearing people. We do so by creating easy-to-use sign language and Deaf culture lessons.
Role Overview: As we near our 3 millionth learner milestone, we are hiring a Community Manager, to help us build a stronger and more satisfied community of learners. If you are passionate about people, well-organized, and want to make a meaningful social impact, we've got the job for you!
Tasks What you will do: Help grow Lingvano's online and social media presence by proactively engaging with existing and potential learners on online communities and social media platforms, such as Facebook, Instagram, and TikTok. Respond to comments and messages on social media platforms incl. Facebook, Instagram, and TikTok and manage, moderate and grow our online communities, such as our Facebook group or Discord community. Promote and amplify user-generated content to foster a sense of belonging and engagement within the community. Stay up-to-date with the latest trends in community management, social media, and forums to continuously improve our strategies. Collaborate with cross-functional teams and contribute to the strategic development of community initiatives, offering insights and recommendations to senior management. Support the Social and Partnerships team in tracking community engagement metrics and sharing insights and managing community engagement during online and offline events. Requirements What you should bring: Professional fluency or native level in English and American Sign Language (ASL) Deep insights on Deaf community and culture Actively engaged in the Deaf community Awareness of cultural sensitivities and nuances when it comes to Deafness Proven experience in customer support and/or community moderation/management Experience with social media platforms such as Facebook, Instagram, and TikTok, and community platforms such as Discord and Slack (preferred) Experience with online conference call platforms such as Zoom (preferred) Strong organizational, project management and problem-solving skills Excellent written communication skills and ability to adapt your style to Lingvano's tone of voice and brand identity Self-starter with a detail-oriented mindset Benefits What's in it for you: You can contribute to building a successful brand with a clear social impact, and work alongside an international team of Deaf, hard of hearing, and hearing employees. You can choose your working hours within a flexible working scheme. Use up to 10% of your weekly working time for personal and professional development, plus a learning and development budget to spend on training and other learning opportunities. Position Details: This is a permanent, part-time position (20 hours per week). We offer a minimum rate of 22 USD per hour, with the overall salary open to negotiation based on experience and qualifications. We are looking for candidates who are based in the continental US. The position is open to begin immediately, but if you cannot start immediately, we still encourage you to apply. We are particularly open to welcome Deaf applicants and strongly prefer individuals who are actively engaged in the Deaf community.
#J-18808-Ljbffr