$33.75 - $38.50 per hour | Meaningful Work Helping Seniors | Great Benefits! | Base salary plus generous commission structure | Free onsite parking! Era Living is seeking a full-time Community Relations Director to become the newest member of our Community Relations team at Gardens at Town Square, a beautiful retirement community in Bellevue, WA. The Community Relations team is responsible for working with potential residents and their families who are looking for a retirement community. Together, they market the community through events and community outreach, use a consultative sales process, provide strong customer service, and help facilitate smooth transitions into our community. Join us in our mission to respect and honor older adults by enhancing the quality of their lives. We do this by providing a holistic approach to senior living, filled with passion, energy and happiness! Available shifts will be scheduled Tuesday - Saturday or Sunday – Thursday.
Competitive Compensation/Benefits Package Includes:
• Base pay plus generous commission structure
• Medical/vision/prescription drug plan
• Dental plan
• Life and Accidental Death & Dismemberment insurance
• Long-Term Disability insurance
• Flexible Spending Accounts for health care and dependent care
• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
• Progressive vacation package starting at 10 days per year
• 8 paid holidays per year; double pay for holidays worked
• 1 hour paid sick time for every 40 hours worked
• Employee Assistance Program
• Leadership bonuses
• Longevity bonuses
• Employee discount programs
• Discounted ORCA commuter pass
Primary Responsibilities: The Community Relations Director develops, implements, and evaluates the Community's marketing plan in order to meet all sales and occupancy goals and is responsible for the overall successful execution of the Community Relations Program for The Gardens at Town Square. The Community Relations Directordevelops and implements comprehensive Community outreach campaign in the local community; manages visits/tours for interested parties; maintains relationships with future residents; participates in resident move-ins and move-outs and coordinates admission process for all residents; manages and is responsible for the compliance of the lead tracking system; participates in the development of special events both on- and off-site, and manages event goals for the Community team; participates in the design and development of advertising campaigns and marketing materials.
Knowledge, Skills, and Abilities: Proven marketing/community relations experienceAbility to recognize customer needs, present solutions, and close the saleExperience with contact database management and community outreachAble to communicate clearly and appropriately with residents, families, care-team members, staff, volunteers and visitorsAbility to plan, direct, supervise, coordinate and evaluate the work of othersComputer literacy in Windows and Microsoft Office, requiredAbility to read, write and communicate in EnglishAbility to pass DSHS background check, requiredEducation and Experience: Bachelor's degree in Marketing, Business or related field, or a minimum of three years' experience in the human services field (preferably in programs and services for older persons)Completion of DEI and/or, BILD Consulting training, preferredAbout Era Living: If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!
Era Living was voted "2024 Winner: Best in the Pacific Northwest – Senior Community" by the Seattle Times.
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