Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary The Compliance Risk Manager is a critical member of Mountain America's Compliance Risk team that contributes to the overall implementation of the credit union's Compliance Management System (CMS) and oversees the Compliance Risk Program (CRP), which involves monitoring and documenting controls, and advising business units on risk. The Compliance Risk Manager executes compliance monitoring activities, ensures compliance procedures are identified and developed, reports and escalates issues, and participates in root-cause analysis and validation of remediation efforts associated with identified issues. The Compliance Risk Manager collaborates with other 2nd line leaders to share insights, enhance approaches to compliance risk, and align strategies. Job Description LOCATION Mountain America Center - Hybrid 9800 S Monroe St
Sandy, UT 84070 SCHEDULE Full Time
To be effective, an individual must be able to perform each job duty successfully: In partnership with Director Compliance Risk, develops, implements, and oversees adequacy and effectiveness of compliance initiatives, programs, procedures, processes, and systems based on overall Compliance Risk strategy. Manages and oversees day-to-day operations of Compliance Risk team members and functions. Communicates and empowers compliance team members to achieve Compliance Risk initiatives, objectives, and strategies. Oversees issues management process related to compliance risk, to include identifying, assigning, tracking, and validating issues impacting credit union business units. Advises on remediation efforts and risk acceptance strategies, and develops effective methodologies to address and validate compliance gaps. Manages the compliance risk monitoring process, including identification of areas to monitor, monitoring schedule, reporting, and addressing identified gaps. Manages credit union control procedure process, ensuring development, approval, and completion of process maps, identification of controls, and documentation of procedures. Coaches staff and ensures successful completion of business unit support activities, monitoring, and development and completion of projects, processes, and procedures to ensure compliance risks and issues are adequately resolved. Provides training and coaching for compliance staff on credit union policies, procedures, philosophy, and department functions, to encourage achievement of credit union goals. Collaborates with other Compliance Risk leadership to analyze and effectively manage compliance issues and trends and work cross-functionally to proactively address needs and gaps. Establishes and strengthens relationships with internal partners to ensure compliance risk activities and controls are aligned with business unit procedures and requirements. Ensures appropriate collaboration on and adaptation of compliance risk team processes and procedures. Serves as a subject matter expert on compliance risk-related matters for business units and internal team members. Acts as a compliance risk consultant to management. Builds partnerships with 1st and 2nd line teams that lead to effective action planning related to risks and trends. Partners with Governance and Regulatory Risk to ensure compliance risk activities—including monitoring, issues management, and controls—meet regulatory requirements. Ensures compliance risk responsibilities (e.g., marketing and Knowledge Center content reviews) are completed as defined by SLAs. Uses data analytics to identify, evaluate, and report on compliance risk key performance indicators. Assesses and recommends Compliance Risk opportunities for improvement to Director Compliance Risk and applicable stakeholders. Stays abreast of laws and regulations impacting the credit union industry and of industry business practices, processes, and products. Ensures compliance with all relevant regulations required by law, encompassing but not limited to Reg. B, Reg. Z, RESPA, HMDA, Fair Lending, FCRA, CARD Act, BSA, OFAC, FACT Act, GLBA, Regulation CC, Regulation DD, Regulation E, UDAAP, and any other regulations pertinent to the role. Performs all other duties as assigned. KNOWLEDGE, SKILLS, And ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience Minimum of 5 years of progressive experience in financial services, including direct involvement in compliance and/or legal management functions, with a proven track record of resolving complex issues and mitigating risks. Minimum of 3 years in management positions, showcasing effective leadership, team-building, and strategic decision-making skills. Education Bachelor's degree in Business Administration, Finance, or Legal Studies preferred. Relevant experience may be considered in lieu of a degree, provided it demonstrates a comprehensive understanding of financial services operations, and regulatory compliance. Licenses, Certifications, Registrations CUCE preferred or commitment to obtain within 1 year Managerial Responsibility May have supervisory/managerial responsibility for a team of 5 to 10 employees. Supervises, coordinates and reviews the work of assigned staff. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy. Computer/Office Equipment Skills Ability to use data to analyze trends and produce reports for a variety of audiences. Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel Experience with analytical and reporting software preferred Demonstrated experience with Symitar Language Skills Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization Other Skills And Abilities Ability to work both autonomously and collaboratively in a fast-paced environment Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast- paced environment with multiple projects and timelines Adaptive to change, responds positively to altered circumstances or conditions Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc. Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams Data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.) Extensive understanding of financial institution compliance, specifically to branch operations and functions Physical Abilities / Working Conditions Physical Demands Ability to sit, talk and hear consistently
Ability to stand, walk, and use hands to handle or reach occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds and up to 50 pounds occasionally Environmental There are no unusual environmental factors (such as a typical office) Noise Environment Moderate noise (business office with computers and printers, light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
