Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
Job Description This is an in office position in Knoxville, TN. Administer ticket system submissions and manage the purchasing inbox; answer questions accordingly, and distribute requests to the appropriate purchasing team member. Review form and standard contracts and understand terms and conditions. Manage day-to-day interactions with vendors and administer assigned services accordingly. Perform routine data analysis on vendor performance and metrics. Place orders for company travel centers or food concepts as needed; follow up with vendors and stores to ensure the stores received the goods and services requested. Look for improvement opportunities within departmental processes and workstreams. Support Virtual warehouse system including trouble shooting and coordination of resolution with service provider and vendors. Identify issues and engage management and key stakeholders to review. Assist internal members in the setup of new vendors with Pilot Accounts Payable. SME on store support, driving results and solutions autonomously. Assist leadership with required monthly and ad hoc reporting. Follow up with internal members to facilitate the closure of tickets. Ensure all activities are in compliance with rules, regulations, policies, and procedures. Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level. Qualifications Bachelor's degree preferred Previous experience in a professional, fast pace corporate environment preferred Proficient computer knowledge and skills, including Microsoft Office (Word, Excel, PowerPoint) and virtual communication platforms (Microsoft Teams, WebEx, Zoom). Good judgment and professional communication skills (written and verbal). Strong technical and analytical competence in select areas of policy, including tax, trade, and human resources. Effective organizational and project management skills; able to manage multiple work streams and processes. Proven ability to handle multiple assignments simultaneously and be comfortable in a fast-paced, dynamic environment. Able to work independently, take initiative, and not be afraid to ask questions and seek answers when follow-up is required. Excellent attention to detail and diligent at following up. Proactive attitude, intellectually curious, and self-motivated. Flexibility in handling multiple requests and changing priorities. Additional Information #LI-SG1
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