Critical Facilities Engineer L1, L2 And L3 (On-Site)

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide.
We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service.
As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Engineer to join our team and drive our relationships with hyperscale clients to new heights.


This position is on-site and located in Ellendale, ND.

*Relocation assistance may be available to help with your transition.


Critical Facilities Engineer (Level 1): Wage: $41.23-$45.07/hr

The Critical Facilities Engineer provides comprehensive data center white space support for IT infrastructure, which may include monitoring, troubleshooting, reporting, and day-to-day maintenance - all of this being site-dependent and as per the service level agreements with our clients.
Critical Facilities Engineers are also responsible for site rounds and using event monitoring and management systems to provide notifications and escalations to stakeholders during service outages.


Responsibilities:
•Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.

•Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.

•Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions.

•Rapid response, investigation, and management of indoor emergency situations and air quality complaints
•Have a complete working knowledge of creating, closing, and tracking "work requests" (WR).
Initiate or respond to work orders, follow-up and verify completion of work.

•Monitor performance/note deficiencies of service contractors and recommend changes as necessary
•Perform other related duties and responsibilities as assigned by management.

•Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.

•Acts as an operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.

•Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.

•Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.

•Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.

•Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.


Qualifications:
•A minimum of 0-2 years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.

•High school diploma or general education degree (GED) and two+ years' experience in electrical systems, refrigeration and/or HVAC.
Or equivalent combination of education and experience.

•Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units, and CRAC units.

•Good observation skills and problem-solving ability.

•Ability to work overtime as needed.


Physical Requirements:
•Ability to lift and carry heavy equipment, up to 40lbs.

•Ability to climb ladders and multiple flights of stairs to access elevated equipment
•Ability to stand for long periods of time in various work environments
•Ability to bend, stoop, kneel, and reach for equipment related tasks
•Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
•Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.

•Good hand-eye coordination and dexterity for working with small components and connectors
•Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
•Ability to differentiate between color-coded warning signs, labels, and cables
•Ability to work in environments with a wide variety temperature inside a facility
•Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
•Capability to work in environments with elevated noise levels while wearing hearing protection
•Possession of a valid driver's license for work-related travel, as required

Critical Facilities Engineer (Level 2): Wage: $45.07-$49.23/hr

The Critical Facilities Engineer is responsible, as part of a team, for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency.
This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues.
The Critical Facilities Engineer primarily interacts with team leads, clients, and vendors.
Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.
This equipment includes, but is not limited to, emergency diesel generators, electrical switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems, and a basic understanding of this equipment would be preferred.


Responsibilities:
•Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.

•Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.

•Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions.

•Rapid response, investigation, and management of indoor emergency situations and air quality complaints
•Have a complete working knowledge of creating, closing, and tracking "work requests" (WR).
Initiate or respond to work orders, follow-up and verify completion of work.

•Monitor performance/note deficiencies of service contractors and recommend changes as necessary •Perform other related duties and responsibilities as assigned by management.

•Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.

•Acts as an operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.

•Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.

•Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.

•Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.

•Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.


Qualifications:
•A minimum of 3-5 years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.

•High school diploma or general education degree (GED) and two+ years' experience in electrical systems, refrigeration and/or HVAC.
Or equivalent combination of education and experience.

•Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units, and CRAC units.

•Good observation skills and problem-solving ability.

•Ability to work overtime as needed.


Physical Requirements:
•Ability to lift and carry heavy equipment, up to 40lbs.

•Ability to climb ladders and multiple flights of stairs to access elevated equipment
•Ability to stand for long periods of time in various work environments
•Ability to bend, stoop, kneel, and reach for equipment related tasks
•Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
•Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.

•Good hand-eye coordination and dexterity for working with small components and connectors
•Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
•Ability to differentiate between color-coded warning signs, labels, and cables
•Ability to work in environments with a wide variety temperature inside a facility
•Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
•Capability to work in environments with elevated noise levels while wearing hearing protection
•Possession of a valid driver's license for work-related travel, as required

Senior Critical Facilities Engineer (Level 3): Wage: $49.23-$53.11/hr

The Senior Critical Facilities Engineer is a facilities-focused role that is responsible for the operational integrity, commissioning, and regulatory compliance of the electrical power, mechanical, monitoring and control systems, and the processes that maximize customer uptime in the most cost-effective way for highly available, concurrently maintainable, fault tolerant mission-critical data center environments.


The Senior Critical Facilities Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center are operating at peak efficiency and the utmost levels of reliability.
This involves both planned preventative maintenance of equipment, daily corrective work, and response to emergency issues.
The Senior Critical Facilities Engineer is our front line when it comes to hands-on electrical and mechanical equipment troubleshooting.
The Senior Critical Facilities Engineer serves as an expert, highly capable technical resource, reporting to the Site Manager and interacting with onsite Multi-Skilled Operators [MSO] and any third-party vendors.
They are expected to be a singular focal point for all facility operations within a given data center.
Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.
This equipment includes, but is not limited to standby diesel generators, related fuel systems, electrical switchgear, UPSs, PDUs, AHUs, related thermal management equipment and systems, chemical treatment systems (where applicable), pumps, motors, VFDs, and building automation systems.


Responsibilities:
•Place SAFETY at the top of anything and everything that they do - without fail.

•Focus on the tasks and activities given to them and remain consistently focused on SAFETY.

•Operate, monitor, maintain, and respond to abnormal conditions of facility systems.

•Complete planned and ad-hoc preventive maintenance work assignments, requiring the skill and direction of several electrical, mechanical, maintenance trades and engineering disciplines.

•Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms/enclosures to ensure clean, functional, and safe conditions.

•Rapid response, investigation and management of indoor emergency situations and air quality complaints, including humidity.

•Have a complete working knowledge on creating, closing, and tracking "work requests" (WR).
Initiate or respond to work orders, follow-up and verify completion of work.

•Monitor performance/note deficiencies of service contractors and recommend changes, as necessary.

•Provide applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center.

•Directly interface with management team, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online.

•Work with the Site Manager and other stakeholders to track and complete a preventive and predicative maintenance schedule for critical maintenance and system commissioning.

•Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency and cost reduction.

•Responsible for data center white space and back-of-house electrical loading and capacity, including client installations and systems.

•This position may require unusual hours of work approximately once every other week to meet critical maintenance windows and scheduling.

•Directly manage contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance).

•Provide applied electrical, mechanical, integrated control and technical expertise for the entire data center.

•Directly manage and supervise Multi-Skilled Operators in all aspects of day-to-day operations and maintenance of all electrical and mechanical critical facility equipment.

•On-call to respond to emergency situations at the data center.

•Perform other related duties and responsibilities as assigned by management.

•The Data Center Operator interacts across all internal departments, including executives and will interact with clients and vendors.


Desired Skills & Experience:
•A minimum of 6 years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.

•Strong background in operating mechanical and electrical critical systems, design review, layout, installation, including the ability to read and interpret electrical and mechanical one lines.

•Ability to conduct power- and thermal system capacity, safety, and code compliance assessments.

•Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues
•Hands-on experience installing, maintaining and troubleshooting large commercial and industrial electrical systems including: Medium-voltage switchgear, 480/277 Volt and 208/120-volt, electrical generation and distribution systems, Diesel powered AC generators, Static UPS systems (where applicable), Dynamic Rotary UPS Systems (where applicable), Multi-string flooded cell batteries and monitoring systems, Static switches, PLC and relay logic controls, Power monitoring systems, Data center power distribution and management systems
•Current knowledge of NFPA Electrical, Fire and Life Safety and building codes, or local regulatory equivalent within the location of the data center.

•Expert knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)
•Ability to work overtime as needed.


Physical Requirements:
•Ability to lift and carry heavy equipment, up to 40lbs.

•Ability to climb ladders and multiple flights of stairs to access elevated equipment
•Ability to stand for long periods of time in various work environments
•Ability to bend, stoop, kneel, and reach for equipment related tasks
•Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
•Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.

•Good hand-eye coordination and dexterity for working with small components and connectors
•Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
•Ability to differentiate between color-coded warning signs, labels, and cables
•Ability to work in environments with a wide variety temperature inside a facility
•Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
•Capability to work in environments with elevated noise levels while wearing hearing protection
•Possession of a valid driver's license for work-related travel, as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you.
Join us in revolutionizing the data center industry and apply today!


Salute is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.