Customer Care Associate

Job Description:

Kelly Services is seeking a dedicated and energetic Customer Care Associate to join our team in Denver, Colorado. As a Customer Care Associate, you will be responsible for providing exceptional customer service and support to our clients. This position is part-time and entry-level, requiring at least 1 year of experience in a customer service role.

Responsibilities:- Responding to customer inquiries and resolving issues in a timely and professional manner- Providing information about products and services to customers- Processing orders and returns accurately- Communicating with customers via phone, email, and live chat- Maintaining customer records and updating information as needed- Collaborating with other team members to ensure customer satisfaction- Following company policies and procedures to ensure a positive customer experience

Requirements:- High school diploma or equivalent- Excellent communication and interpersonal skills- Strong critical thinking and problem-solving abilities- Ability to research and find solutions to customer inquiries- Proficient in Microsoft Office and CRM software- Detail-oriented and organized- Ability to work independently and as part of a team- Must be dedicated and energetic

Benefits:- Free accommodation for eligible employees- Employee discounts on company products and services- Life insurance coverage- Opportunity to unleash creativity in a setting that celebrates and nurtures innovation

Equal Opportunity Statement:Kelly Services is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome all qualified applicants, regardless of race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: June 25, 2024

If you meet the requirements and possess the necessary skills, we encourage you to apply for the Customer Care Associate position with Kelly Services in Denver, Colorado. We look forward to welcoming you to our team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.