STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan.
We are seeking a dedicated and skilled Customer Engineer to join our team.
This position is responsible for the installation, maintenance, and replacement of Point of Sale (POS) systems and other technological equipment on-site at our client's locations.
The successful candidate will be comfortable with extensive travel and overnight work as required.
Responsibilities Assets that will be used in the delivery of customer services (e.g.
tools, software, documentation, and intellectual property)Maintaining parts inventory records and appropriate parts levelsAccurate and prompt reporting of calls and activity is required, as well as other reporting as needed.
This includes tracking and reporting all expenses incurred in the delivery of services, private automobile, and/or public transportationTesting, running, and terminating network keystone jacks, patch panels, and cablesInstallation of Complex Point of Sale Hardware and software solutions as a solo technician, lead technician or assist technicianTravel and to work on rotating shifts, including overnight installationsSafely use an OSHA-approved ladder up to 12 feet to install equipmentOperate and work from a platform liftSit in an automobile, train, or plane for extended periodsUse electric, cordless, and hand tools frequently Physical Requirements Carrying and lifting tools and parts of varying weights (1- 50 lbs.)
frequently, including up or down multiple stairs and floors as neededBending/squatting/crawling and walking/standing for prolonged periods (8-10 hours)Ability to work in crawl spaces/atticsAbility to work with arms/hands extended overhead frequentlyLifting of objects up to 100 lbs or more occasionally Qualifications and Skills High School Diploma or equivalentOne to three years of proven related experienceWork well with minimal supervision and have good problem-solving skillsThe ability to pick up new skills quickly, work under pressure, and meet deadlines and produce high-quality workExcellent interpersonal skills/customer relationship skills requiredHigh level of personal integrity; Support and promote teamwork and cooperative effortsBasic computer skills and common software knowledge, including basics of Windows OSCore competencies in the safe usage of power and hand tools, as well as drilling common surfaces to mount equipment on walls, countertops, and ceilingsMust have the ability to work a flexible schedule, including nights, weekends, overtime, flex shifts, on-call, and travelValid Driver's LicenseReliable TransportationAbility to pass Criminal Background ChecksAbility to pass DMB Background ChecksAbility to pass Credit Checks for a Company AMEX Desired Experience Previous experience with POS systems or in hospitality environments a plusProven hardware installation, troubleshooting, and PC Maintenance ExperienceLow Voltage cabling skills and knowledge of industry best practicesAbility to configure and troubleshoot basic network configurationAdditional Details
The base range for this contract position is $17 - $22/per hour, depending on experience.
Our pay ranges are determined by role, level, and location.
The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Qualified applicants with arrest or conviction records will be considered.
Benefits Medical coverage and Health Savings Account (HSA) through AnthemDental/Vision/Various Ancillary coverages through Unum401(k) retirement savings planCompany-paid Employee Assistance Program (EAP)Discount programs through ADP WorkforceNow About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more.
STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!