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Customer Service Agent - Collaborative Environment

Customer Service Agent - Collaborative Environment
Company:

Sweet Adventure Services


Details of the offer

We are seeking a diligent Customer Service Agent to join our stellar team at Sweet Adventure Services in Wichita, KS.
Growing your career as a Full Time Customer Service Agent is an incredible opportunity to develop important skills.
If you are strong in research, innovation and have the right initiative for the job, then apply for the position of Customer Service Agent at Sweet Adventure Services today!

We are currently seeking an International Travel Agent to join our team.
As an International Travel Agent, you will have the opportunity to assist clients in planning their international travel adventures. From suggesting dream destinations to arranging flights and accommodations, you will work closely with our experienced team to learn the ins and outs of the travel industry while delivering exceptional service to our valued clients.
Responsibilities:
Communicate with clients via phone, email, or online chat to understand their travel preferences, budgets, and desired destinations. Assist clients in researching and exploring international travel options, including popular attractions, visa requirements, and travel restrictions. Learn to create basic travel itineraries that align with clients' interests, timeframes, and budgets. Support the team in coordinating travel arrangements, such as booking flights, accommodations, transportation, and other related services. Collaborate with experienced travel agents to gain knowledge of best practices, industry trends, and supplier relationships. Provide friendly and professional customer service, addressing client inquiries, changes, and cancellations promptly and accurately. Stay updated with travel advisories, safety guidelines, and emerging international destinations to ensure clients' safety and satisfaction. Build rapport with clients, aiming to exceed their expectations and foster long-term relationships. Assist in administrative tasks related to travel bookings, documentation, and record-keeping. Requirements:
A passion for travel and a genuine interest in the international travel industry. Excellent communication skills, both written and verbal, with a strong attention to detail. Basic knowledge of international travel destinations and a willingness to learn and expand your knowledge base. Ability to work effectively in a remote team environment and collaborate with colleagues and supervisors. Strong organizational skills and the ability to manage multiple tasks and prioritize accordingly. Proficiency in using computer systems, including online travel resources, booking platforms, and communication tools. Adaptability to work flexible hours, including evenings and weekends, to accommodate clients' needs. Demonstrated customer service skills and a commitment to delivering outstanding experiences to clients. A positive attitude, eagerness to learn, and a strong work ethic. Benefits:
Remote work opportunity, providing the flexibility to work from any location. Comprehensive training and mentorship from experienced travel professionals. Exposure to the travel industry and opportunities to expand your knowledge and skills. Competitive compensation and potential for career growth within the company. Engaging and supportive team environment where your contributions are valued. If you are passionate about international travel and ready to embark on a rewarding career in the travel industry, we invite you to apply. Join our team and gain valuable experience while assisting clients in creating unforgettable journeys.
Benefits of working as a Customer Service Agent in Wichita, KS:
? Excellent Benefits Package
? Opportunities to grow
? Leading Industry Pay

? Remote Work opportunity


Source: Grabsjobs_Co

Job Function:

Requirements

Customer Service Agent - Collaborative Environment
Company:

Sweet Adventure Services


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