Customer Service Assistant

Job Description:

Gilead Sciences is seeking a part-time Customer Service Assistant to join our team in Chicago, Illinois. As an Associate level role, the ideal candidate will have at least 3 years of experience in customer service roles.

Responsibilities:- Provide exceptional customer service to clients through various communication channels including phone calls, emails, and in-person interactions- Handle customer inquiries, complaints, and requests in a timely and professional manner- Process orders, refunds, and exchanges accurately and efficiently- Assist with inventory management and product tracking- Collaborate with other team members to ensure a seamless customer experience- Maintain a clean and organized work environment- Participate in ongoing training and development opportunities

Requirements:- Energetic and hardworking personality traits- Strong planning and critical thinking skills- Excellent communication and interpersonal skills- Ability to multitask and prioritize in a fast-paced environment- Proficiency in Microsoft Office suite and CRM software- Experience in the healthcare or pharmaceutical industry is a plus

Benefits:- Employee discounts on Gilead Sciences products- Paid overtime opportunities- Vision insurance coverage

Working Environment:At Gilead Sciences, we encourage calculated risk-taking to drive innovation and progress. Our team is dedicated to finding solutions to complex challenges and making a meaningful impact on the healthcare industry.

Deadline to Apply:April 27, 2024

Equal Opportunity Statement:Gilead Sciences is an equal opportunity employer and values diversity in our workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.