Customer Service Representative

Customer Service Representative Direct Hire Onsite – Pawtucket, RI
Hours: 8-5 EST
***** $18-20/hr
We are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting with account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound calls to gather information or provide follow-up to resolve customer concerns; and occasionally handling miscellaneous projects.
***** 1+ years of customer service experienceHigh School Diploma/GED; bachelor's degree preferred ***** Experience with managing heavy inbound and outbound calls and transferring calls3+ years of business-to-business account supportProficiency in Microsoft Office (Word, Excel, Outlook) and internet/intranet usageExperience in proofreading and editing documents