Customer Technical Advocate

Siemens Digital Industries Software is a global leader in providing solutions for the design, simulation, and manufacture of products across various industries. Our Product Lifecycle Management (PLM) software is instrumental in the creation of many everyday objects. Siemens EDA, a part of Siemens Digital Industries Software, is a technology leader in Electronic Design Automation software, enabling companies to develop innovative electronic products more efficiently.
Role Overview:As a Technical Customer Advocate, you will play a crucial role in supporting our customers' success with Siemens EDA products. Your primary responsibility will be to ensure customer satisfaction and secure technical design wins for our product offerings, particularly focusing on the Xpedition product family.
Key Responsibilities:
Technical Presentations and Demonstrations:Deliver engaging technical presentations and conduct comprehensive product demonstrations to showcase the capabilities and benefits of Siemens EDA tools.
Development of Evaluation Materials:Develop and provide high-quality demonstration and evaluation materials for PCB design products targeted at the Small & Medium Business (SMB) market.
Best Practice Kits:Create "best practice" startup kits with standard tool configurations, templates, and guidelines to facilitate quick and effective tool adoption by customers.
Customer Guidance:Guide prospects through the evaluation and purchasing process, offering expert assistance with tool adoption, integration, and troubleshooting.
Agile Development Participation:Actively participate in Agile development demo meetings, providing valuable technical feedback to software development teams to enhance product features and usability.
Global Collaboration:Collaborate with peers and teams globally, ensuring seamless communication and integration of efforts across different regions.
Account Strategy Development:Contribute to the development of strategic account plans aimed at achieving market share gains and securing technical design wins for Siemens EDA.
Consultative Sales Support:Support consultative sales efforts at leading semiconductor and electronic equipment manufacturers, leveraging your technical expertise to drive customer success.

Qualifications:
Education:MSEE/BSEE with 2+ years of design experience.
PCB Design Experience:Significant experience in PCB design processes and EDA tools. Demonstrated experience in PCB design, fabrication, and verification.
Technical Skills:

·Hands-on experience with schematic, board layout, and signal integrity tools.
·Strong background and experience with scripting/programming languages such as Python, Tcl, VBScript, VB.net, C#, or similar.
·Familiarity with Siemens EDA tools, particularly the Xpedition product family, is preferred.
·Experience with Cadence Allegro, Altium Designer, or Zuken CR-5000/8000 is a plus.
·Prior experience as an applications engineer is preferred.
·Above average competency with Microsoft Word, Excel, and PowerPoint. Working OS knowledge of Windows.
Customer Focus:Demonstrated ability to understand customer needs, provide exceptional support, and build strong relationships with clients.
Team Collaboration:Ability to work collaboratively with cross-functional teams and integrate feedback effectively.
Travel:Willingness to travel domestically and internationally as needed to support customer engagements and collaborate with global teams.
Communication Skills:Excellent written and verbal communication skills.

Ideal Candidate Attributes:
Passion for learning and performing at the cutting edge of technology.
Desire to broaden exposure to the business aspects of the technical design world.
Enjoy contributing to the success of a great team.
Ability to effectively influence people at any level.
Enjoy helping and motivating others to be successful.
Demonstrated ability to build strong rapport and credibility with customer organizations while maintaining a company internal network of contacts.
Ability to work independently with minimal direction and supervision.

Why us?
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

Siemens Software.Transform the Everyday

The salary range for this position is $87,600 to $157,700 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's work location as well as additional factors, including job-related skills, experience, and relevant education/training.Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here:www.benefitsquickstart.com. In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).

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