Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. It's having support for your mental, physical, financial and professional needs. And it means working in an environment that celebrates diversity and is fair and inclusive.
PRIMARY PURPOSE** : To perform return-to-work assessment under general supervision; to coordinate return-to-work related activities including gathering medical information for accommodation evaluation; and to support return-to-work/accommodation staff.
**Performs initial evaluations assessment via telephone calls to physician and employer.
+ Supports return-to-work/job accommodation staff through the completion of components of the return-to-work management process.
+ Provides return-to-work support for injured workers, physicians, employers and claims teams.
+ Gathers return-to-work data from providers, nurses and return-to-work specialists for record keeping.
+ Resolves workers' compensation cases by applying current policies and procedures per state workers' compensation laws and client program design.
+ Enters data into the claims management system accurately.
+ Adheres to quality assurance standards.
**Supports the organization's quality program(s).
**One (1) year claims management experience or equivalent combination of education and experience required. Return-to-work experience preferred.
**PC literate, including Microsoft Office products
+ Ability to meet or exceed Performance Competencies
**excellent judgment, troubleshooting, problem solving, analysis, and discretion; Physical:** Computer keyboarding, travel as required
**Auditory/Visual:** Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Watch this video to learn more about us. (
