TMC Transportation is the nation's largest employee-owned, open deck transportation company.
Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states.
If you're seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence. TMC Offers: Competitive SalaryComprehensive Benefit Package401(k) PlanEmployee Ownership - ESOP!Generous Vacation package TMC Transportation has an immediate full-time opening for a Fleet Manager working out of our dedicated account, Home Depot's, Distribution Center. PRIMARY FUNCTION: The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals.
These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.
DUTIES AND RESPONSIBILITIES: Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiencyDispatch loads to the drivers (issue load information, delivery requirements, and routing)Arrange for additional labor for any deliveries that require it.
Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
Notify Customer of issues/changes that might impact customer expectations or affect load assignmentsPromote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availabilityFocus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivatedIdentify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetingsResolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignmentsResponsible for maintaining and submitting driver payroll records weekly.
Ensure the awareness of and enforce company policiesMaintain records pertaining to driver performance and productivityTrack equipment maintenance requirements and schedule equipment to have work done accordinglyInvolvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the moffett forklifts.Other duties may be assigned MINIMUM QUALIFICATIONS/EXPERIENCE: Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field.Fluent in computer applications and keyboard proficiency.Ability to function in a fast-paced work environment and tolerate stress.Ability to plan and organize, attention to detail, problem-solving skills.Excellent interpersonal skills, including good listening skills.Possess courteous, yet assertive telephone personality. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: The physical requirements and work environment described are representative of those present while performing the essential functions of this job.
Must be able to sit and use telephone and computer, simultaneously, for extended periods of time.Must be able to speak and hear clearly in a high volume telephone environment.