The Jefferson, Washington DC is seeking a Diplomatic and Leisure Travel Sales Manager to join the team at our award-winning hotel. The Jefferson celebrates numerous accolades both for service and our food and beverage program, including designations from Forbes Travel + Leisure Magazine.
Primary Responsibilities
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
Responsible for growing business in the diplomatic markets:
All Leisure Consortia to Include: VIPs/AMX FHR/Virtuoso/Signature/Internova Select
Diplomatic Group and Transient Sales
Entertainment Transient Travel and Group Sales
Designated Group Industries assigned by DOSM
Consistently offer professional, friendly and engaging service.
Identify areas of opportunity with travel professionals, manage and service existing relationships to optimize revenue. Procure new business while being responsible for meeting assigned monthly sales goals.
Develop strategic business relationships with key segment buyers/agencies with the purpose of growing market share and driving revenue to the hotel.
Participate in tradeshows, conventions and promotional events to identify new opportunities to grow business revenue. Organize business activity, accounts, and business contacts.
Maintain a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone and written communication.
Maintain close business relationships with existing clients through key sales activities.
Cultivate and develop new business relationships through key sales activities.
Closely follow up on all business leads within a 24-hour response timeline to clients.
Adapt to client's needs by tailor fitting hotel services to fit client's requests.
Communicate client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
Other tasks as assigned.
Qualifications
Experience and skills include:
Excellent written and verbal communication, organizational and problem-solving skills that allow you to manage and maintain business relationships.
An ability to work under pressure while maintaining a sense of poise and professionalism.
A can-do, positive attitude that enables, empowers and inspires others.
An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.
A desire to learn and grow in a fast-paced, challenging, exciting environment.
Knowledgeable of hotel technology (Opera, Lanyon, Delphi, Microsoft Office Systems).
Independently owned and operated, The Jefferson, Washington DC, offers competitive wages and the following generous benefits:
Paid Time Off.
401k Match.
2 Medical Plan Offerings with generous employer contributions.
Dental & Vision Insurance.
Flexible Spending Account.
Life Insurance.
Short-Term & Long-Term Disability Insurance.
Employee Assistance Program.
Commuter Benefit Program.
Discounted Gym Membership.
We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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