Director, Commercial Analytics - Patient InsightsJob Description Guidance & Patient Support (GPS) Insights is an industry-leading patient support analytics and insights team established to deliver core reporting needs and apply predictive/prescriptive insights that can be applied to continuously enhance the GPS patient experience. The function drives analyses that underpin this patient-focused department's data-driven and innovation culture. After initially establishing foundational data quality and reporting capabilities, the team continuously innovates by adding and linking new data sets, automating dashboards for on-demand reporting, producing tools to help optimize and prioritize workload using advanced analytics and data science, and utilizing a test and learn experimentation platform to power the cycle of innovation. We are seeking a visionary leader of the GPS Insights team that shares a passion for patients and the vision and commitment to generate analytical insights that continuously enhance the patient experience. This leader will manage a team of 3 employees, 2-3 contractors, and vendor relationships.
Key Duties and Responsibilities: Provides strategic thinking in terms of data analysis, long-term goals for the Insights Team, and guidance recommendations for the Leadership Team.Delivers against foundational data quality and reporting capabilities core to achieving department or internal stakeholder goals.Drives continuous improvement through exploring & linking new data sets, automating dashboards for on-demand reporting, and producing tools to help optimize and prioritize daily operations.Leads the innovation engine to make the Commercial programs better using advanced analytics and data science, powering the innovation cycle through a test and learn experimentation process.Delivers foundational reporting and deep dive analyses to support cross functional commercial colleagues in understanding trends, challenges, and opportunities.Provides leadership to employees and contractors/vendors, ensuring the team is clear on priorities, coached to exceptional performance, and can collaborate exceptionally well with cross functional partners.Sets vision for the role of data insights in day-to-day program operations and in driving continuous innovation.Manages analytics project portfolio including external budget, with a focus on initiatives core to departmental goals.Champions appropriate behaviors and continuously compliant environment; role models integrity & ethics.Knowledge and Skills: Significant technical analytic skill set including Excel, data warehouse, and advanced analytics/data science experience (including natural language processing) and (not a must) relevant coding/programming.Ability to lead and influence others in diverse settings with a spirit of continuous improvement and innovation.Highly experienced at generating insights through data and analytics.Experience in coaching and inspiring a team towards clear goals and holding accountable for results.Skilled at working in a fast paced, evolving environment with attention to detail, committed follow through, and highly developed judgement in making technical or business decisions.Excellent communication skills; patient-centric and customer-service minded.Education and Experience: Bachelor's Degree in relevant discipline required.Typically requires 10 or more years of work experience in healthcare and/or analytics, with 3 years in leading teams and significant technical data analytics/science experience, or the equivalent combination of education and experience.Flex Designation: Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Company Information Vertex is a global biotechnology company that invests in scientific innovation.
#J-18808-Ljbffr