We are looking for a Director, Credit Cards & Pricing Strategy to lead our credit card strategy & analytics team. Our Partner Analytics & Strategy team works closely with our Financial Institution partners to maximize their performance on our platform. This analytically rigorous team is essential in using analytical & strategic skills to create data-driven recommendations to develop and deepen relations with our partner network. This team also identifies new areas for our partners to grow and for Credit Karma to optimize the performance of our largest and most scaled vertical. Additionally, you will lead our Pricing team, which works across our verticals (Credit Cards, Personal Loans, Auto Loans, Home Loans, and Insurance) to set the prices we charge our partners for the conversions we deliver to them. By blending internal analysis and competitive intelligence, this team ensures we set fair and consistent pricing for our partners while promoting resilient growth for Credit Karma.
This role will report to the Head of Partnership Analytics & Strategy and will work with cross-functional internal teams (Partnerships, Partner Decision Science, Partner Success, FP&A), as well as relevant counterparts at partner financial institutions.
What you'll do:
Guide strategy & well-managed analysis within our Cards business through in-depth analysis of business problems and opportunities
Work cross-functionally with key internal teams to not only identify new areas of growth, but also to implement and execute them to unlock real business results
Present key findings and updates to our partners by delivering data-driven insights and recommendations via ongoing touchpoints and strategic reviews
Serve as a thought leader within the company by identifying new ways to further grow our overall partner strategy, as well as to unlock growth for our partners
Lead a large and growing Pricing agenda, as well as identify opportunities for Credit Karma to leverage pricing as a strategic revenue driver
Manage, coach, and mentor a team of analyst to support their careers and professional development
What's great about the role:
You will have high visibility and exposure within the company, by partnering with and presenting to senior stakeholders on critical business problems that have a direct impact to our revenue
You will own a large scope and a high-performing team, which you will scale and broaden your impact
Through Credit Karma's exposure to our 130+ million members and many of the largest financial institutions in the US, you will be able to build a truly horizontal perspective of the Credit Card industry and consumer finance more broadly
You will work across all of our business units that have financial institution and lending partners, enabling you to have a broad and unique perspective across large parts of the business
What we are looking for:
Bachelor's degree in highly quantitative field such as applied math, statistics, engineering or a related field
8+ years of relevant work experience across analytics and/or business strategy
4+ years managing and mentoring high performing analytics teams
Prior industry experience in financial services and consumer lending / consumer credit, with experience in Credit Card acquisitions and/or underwriting highly preferred
Proficient with database querying, such as SQL and BigQuery
Familiarity with credit bureau data as it pertains to acquisitions and risk modeling
Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in both verbal and written communications
The ability to deeply understand businesses through thoughtful data analysis, enhanced by building networks and gathering context across the organization
The ability to communicate complex, sophisticated analytical insights simply to technical and non-technical audiences
What we would like to see:
Master's or graduate degree in relevant field (e.g., MBA, applied math, statistics, engineering, or related)
Prior work experience at a major credit card issuer
Deep understanding of lenders' major KPIs and metrics, such as their revenue streams, profitability and risk, across different financial products
Benefits at Credit Karma includes:
Medical and Dental Coverage
Retirement Plan
Commuter Benefits
Wellness perks
Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
Education Perks
Paid Gift Week in December