Job Description THE ROLE
This position is responsible for: providing oversight of the day-to-day operations of the facility/agency; for ensuring the quality of care provided; for promoting cost-effective delivery of care; for representing the facility/agency to other professionals in the community; for determining possible directions new program development; and for ensuring compliance with applicable regulations.
This position helps to define and achieve facility/agency goals and objectives, including maximizing the financial viability.
ESSENTIAL FUNCTIONS Oversee all services provided by Hospice including quality and coordination of care as delivered by qualified interdisciplinary field personnel to patients/families requiring Hospice Services. Participate in the development and coordination of the strategic growth plan including monitoring operating budgets, formulating long-range plans and business plans as appropriate for existing and new services. Ensure that the services provide optimal care at the lowest necessary cost and within budget. Oversee the management team responsible for Clinical Operations, Grief Support Services, Access Services, and Facilities/Administration. Oversee interviewing and hiring, coaching, counseling and the disciplinary process including termination when indicated. Lead the ministry in developing, planning and implementing programs that reflect the philosophy, mission and principles of practice and goals of Providence and Hospice of Seattle. Identify and resolve ministry staffing and staff development needs in coordination with the management team; coordinate with VP Hospice Service Line for staffing approval process. Identify trends and recurring issues in ministry's provision of care; integrate and introduce new processes and procedures in partnership with appropriate staff. Ensure regulatory compliance in all areas of the ministry; participate in development of policies and procedures to ensure compliance in accordance with standard PHOS procedures, Medicare Conditions of Participation and other regulatory agencies. Participate in relevant community education and networking opportunities to promote public awareness of agency programs, health and industry issues. Oversee adherence to all policies and procedures including regulatory requirements with regard to infection control, practicing universal precautions, sanitation, and safety and disaster preparedness.
QUALIFICATIONS Bachelor's Degree in Nursing or Social Work required Master's Degree in Healthcare with Hospice experience; or equivalent education/experience Master's degree in another healthcare field with hospice experience may be considered Upon request: Driving may be necessary as part of this role.
Caregivers are required to comply with all state laws and requirements for driving.
Caregivers will be expected to provide proof of driver license and auto insurance upon request.
See policy for additional information Upon hire: Hospice certification or advanced certification (preferred) 2 years of experience in Hospice supervisory / management positions Strong leadership skills: demonstrated ability to inspire, motivate, and lead and administer the delivery of interdisciplinary services Strong working knowledge of hospice and palliative care practices, knowledge of the Medicare Conditions of Participation, Federal/State regulations for hospice care delivery, and other regulatory guidelines Knowledge and alignment with Providence philosophy and standards of care Able to work in a way that is consistent with/supportive of Ministry's mission, philosophy, goals and objectives Demonstrated competency in maintaining positive, collaborative, and constructive interpersonal relationships; understands and practices the principles of effective teamwork Proven ability to build effective and professional relationships with a wide variety of people at all levels of the organization, both within and outside of the Providence system Excellent communication and organizational skills Ability to effectively communicate complex information to diverse audiences.
Able to follow appropriate communication channels Demonstrated ability to organize and prioritize work assignments and meet productivity and quality standards Adapts easily to changes in work assignments and environment, and lead other through change Willing to assume additional responsibility and learn new procedures Ability to take after-hours administrative on-call on a rotating basis with other staff as needed Proficient in using computers, electronic medical records and Microsoft Office Suite programs required About Us
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way."
Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others.
We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
Learn more at providence.jobs/benefits.