Position: Director of Institutional Research
Location: Charleston, SC
Job Id: 612
# of Openings: 1
Director of Institutional Research | Charleston Southern University | Charleston, SC At our partner institution at Charleston Southern University
The Director of Institutional Research is considered the subject matter expert for institutional knowledge and reporting. This is a servant leadership role focused on serving the university and established strategic and student success initiatives. The Director of Institutional Research independently manages the predictive analytics and data visualization domains within the institutional research department to advance and support Charleston Southern University's decision-making and strategic planning. The position independently manages research assignments and projects, applies appropriate statistical methods, and advanced database management skills in all areas of institutional research and reporting. The Director plays a key role in managing the data collection, database structures, and reporting related to compliance reporting, accreditation efforts, specialty accreditation, program evaluation, strategic objectives, and student success. The Director of Institutional Research is also responsible for initiating and resolving systems and data quality issues related to the institutional common data set and institutional databases used for mandated state and federal reporting.
Hours of operation are Monday – Friday, 8:00 am – 5:00 pm. Hours may vary. Responsibilities: 40% Data Visualization & Reporting - create high-impact data displays and actionable reports using PowerBI, Tableau, and other business intelligence tools. Lead and manage the complete life cycle of CSU's institutional summary reports such as the fact book, fact sheet, student and faculty profiles, and departmental dashboards. Complete mandated reports including IPEDS, annual reports, surveys from accrediting bodies, guidebooks, and other agencies. Produce regular admission, enrollment, and other reports to support the cross divisional requirements.20% Research & Analytics - design and implement predictive and statistical models to support student success efforts, admission processes and the student life cycle. Design and manage evaluation, assessment, and survey research studies to support strategic planning and management decisions to advance the university's mission. Interpret and deliver key analytical findings to intended audiences.20% Data Management & Data Integrity - Lead the creation and management of longitudinal institutional datasets, to include cohort tracking, enrollment census, and faculty and staff census. Initiate and resolve data quality issues of common data sets. Collaborate with Student Affairs and academic programs to reconcile common data sets. Key leader in data governance efforts at CSU.15% Operational & Project Management - Independently manage assigned projects and priorities and meet deadlines with high quality work products. Represent IR and serve as a resource on select university committees. Maintain up-to-date documentation on all projects, processes, reports, and models. Train and collaborate with end users to assure appropriate understanding and skills to utilize IR-provided data. Stay current with important national and regional trends that affect higher education and assist the department and institution with appropriate responses.Requirements: Knowledge of relational databases and experience designing, maintaining, and reporting from large databases and multiple tables. Preference given to candidates who have solid experience in data warehousingSolid knowledge and experience in statistical tests and modelsAbility to independently manage multiple projects and priorities while maintaining outstanding service and meeting deadlinesExperience with PowerBI, Tableau, and other Reporting ToolsExperience using SPSSExpert knowledge of Excel, including charting, pivot tables, functions, merging dataDemonstrated knowledge of survey design and research methodologiesAbility to exercise sound judgment and discretion in relation to confidential and proprietary informationEffective presentation, communication, and problem-solving skillsExperience with and understanding of Higher Education SIS such as Jenzabar EXMust be able to lift 50 lbs. as needed to move equipment across the campus environment.Must be able to sit and stand for long periods.Must be able to crawl under desk for any technological needAdherence to Dynamic Campus Core ValuesQualifications: Master's degree in Social Sciences or quantitative discipline, with intermediate-to-advanced course work in statisticsMinimum of five years' progressive work experience in information gathering, processing, analysis, and reporting, preferably in Institutional ResearchMinimum of three years of experience in applying quantitative research methodology and multivariate statisticsExperience providing leadership and mentoring to teamsKnowledge of institutional research or higher education reporting requirements
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