AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Director of Operational Excellence, Hospital Food and Nutrition.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Plan, organize and direct the work of the patient food services team across a healthcare system to maintain and exceed patient food satisfaction goals Track and analyze patient food satisfaction data on an ongoing basis to ensure all opportunities for improvement are being addressed Promote and ensure the highest levels of food quality and food service to patients, visitors and teams within the system Review and evaluate existing operational methods and procedures of food and nutrition services program for effectiveness and efficiency, using collaboration to initiate changes as necessary to ensure compliance with Federal, State and County laws, rules and regulations and the rules and procedures of hospital accrediting bodies Ensure proper food and physical safety and sanitation Develop and implement cost effective food systems throughout the system Maintain and foster positive and professional working relationships with hospital administration Maintain relationships with hospital administration and patient experience teams Participate in the development of and adherence to food policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement and team member education and development Required minimum of 3 years progressive management experience in an acute care hospital food service setting Bachelor's Degree in Business Administration, Healthcare Administration, or related field preferred Strong verbal, written, and presentation skills Critical thinking skills, decisive judgment, and the ability to communicate effectively, work collaboratively and lead key patient experience initiatives across healthcare system Basic understanding of diet principles and extensive understanding of food preparation and cooking methods Expert knowledge of Microsoft Word, Excel and PowerPoint In depth knowledge of Press Ganey Patient Satisfaction tracking system Previous experience with computerized diet office systems is a plus Ability to comprehend and guide others in understanding guest service principles as they relate to food production and the flow of the foodservice operation Possess the ability to supervise and train team members, to include organizing, prioritizing and scheduling work assignments Benefits:
AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply! We conduct pre-employment drug testing. EOE
#LI-SM1
