Director, Product Management
Independence Pet Holdings (IPH) is one of North America's largest pet insurance and services organizations. Our impressive family of brands supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
IPH's mission is to strengthen the unique bond between pets and their people through our family of innovative products and services. We understand how important pets are: they're family. Our pack of 1,200 team members embodies a shared passion for positively impacting the lives of our four-legged friends.
Independence American Insurance Company, an IPH company, is seeking a
Director of Product Management . Working on our team, designing and managing pet insurance and non-insurance products and programs, offers new opportunities and challenges every day. Continuous learning and growing is crucial, as is innovation and creativity. If you have all that and the ability to deliver successful programs and projects, we want to know more about you!
As a
Director of Product Management , you'll help establish the strategic direction of the pet insurance business and drive the implementation of related plans. We'll count on you for product/program development, and profit and loss management success. You'll have opportunities to create and implement recommendations on the design, pricing, underwriting, distribution and other processes related to managing the product life cycle. This role will report directly to the Vice President of Product and Underwriting.
Location: This is a remote position in the United States.
Main Responsibilities:
Shape strategy and drive execution for product development and enhancements that meet market demands and optimize brand value propositions. Acts as senior resource in key strategic initiatives, defines related goals and OKRs and measures results; adjusts tactics as necessary to ensure objectives are met.
Review performance of products, in coordination with Actuarial and Underwriting, to develop recommendations that achieve desired growth & profitability impacts, including recommendations around the introduction of new products or product exits. Represent the holistic view of short- and long-term price and rate strategy with consideration for regulatory influences and market dynamics.
Be curious about data deep dives to understand business at a deeper level to help assist in developing innovative ideas.
Act as central carrier product representative to brand and managing general agency product partners, rationalizing product changes and requests.
Lead transformation towards a customer-oriented mindset, ensuring that products align with the strategies and practical needs of the business.
Define business needs, goals and use cases for new IT solutions and capabilities that optimize product-related processes, improve data insights and product architecture and design.
Collaborate cross functionally to enable learning and knowledge-sharing about internal and external products, programs, and services available to customers to improve market offering and brand.
Understand and communicate marketing and business development strategies to product, actuarial and underwriting teams to ensure alignment of product development, design and implementation.
Initiate change management coordination to stakeholders in the organization impacted by Product development.
Basic Qualifications:
Bachelor's Degree in appropriate field of study or equivalent work experience
10+ years of experience in insurance pricing, underwriting, product performance or related area.
Strong data analysis skills with the ability to interpret trends and report insights and recommendations to business partners.
Ability to collect, analyze, and synthesize data to drive informed product decisions
Understand the workflow and terminology of insurance products and processes and their impact on profit and loss.
Excellent communication skills with the ability to interact and influence with all levels of the organization.
Ability to travel as required.
IPH welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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