Job field: Quality
Location: Everett, Washington, United States
Contract type: Permanent
Contract duration: Full-time
Required degree: Bachelor's Degree
Required experience: More than 8 years
Salary range: $116,520 - $183,100
Northwest Aerospace Technologies ("NAT"), a Safran Company, is the only EASA DOA Certified aircraft interior reconfiguration group in the United States. Focusing on commercial and military aircraft, NAT provides first-class services in design, engineering, quality, certification, and manufacturing for a variety of Blue Chip customers. We are seeking a Director of Quality to join our team.
The Director for Quality reports directly to the General Manager of the company and has a support responsibility to all functional managers. This role supports our organization in the following capacity:
Management Representative for AS9100Quality Manager for EASA POAHead of Independent System Monitoring for EASA DOAAccountable Manager for FAA PAHAccountable Manager for FAA Repair StationDirects the Quality department staff, including managers, inspectors and other Quality personnel.Complies with safety rules and procedures and remains alert for unsafe conditions. Addresses unsafe conditions before putting people or property at risk.Serves as Accountable Manager as the designated management representative to all customers for the relevant Quality System.Trains all personnel on any new, updated or required standard operating procedures.Establishes the requirements for initial and recurrent training for all personnel involved in the maintenance, preventive maintenance and/or alteration of civil aviation articles.Establishes the criteria for hiring personnel for positions responsible for maintaining, supervising or inspecting maintenance or alterations of civil aviation articles.Administers corrective action program and determines the appropriate actions to be taken when deficiencies are discovered or reported.Reports to management on the performance of the quality system and recommends any needs for improvement.Conducts 1:1 discussions, annual performance reviews, mid-year reviews, and has input to salary adjustments.Proactively addresses any employee relations issues to enhance morale and productivity.Coaches, mentors and trains personnel to keep the department working effectively.Enforces and adheres to policies as outlined in employee handbook.Provides technical guidance on questions regarding quality systems and procedures.Acts as the liaison with all federal officials.Maintains regular attendance including being at work, being on time to work and working full shifts.Other duties as assigned.Job RequirementsSafran Cabin NAT looks for service-oriented team players with strong interpersonal skills, the right attitude and adaptability to an innovative and evolving environment.
Education: Bachelor's degree or higher
Experience: 10 years' minimum experience in Quality or similar positions, with at least 8 years' experience in a leadership role. Minimum 5 years' experience in aerospace environment.
Computer Skills: Proficient knowledge and experience using Microsoft Office (Word, Excel, PowerPoint)
Additional Skills:
Knowledge of the Aerospace industry and its regulations, FAA and EASA experience highly preferredExpertise in QMS and process managementLeadership capability especially in embarking in a shared vision and empowering peopleKnowledge of Quality tools (measures in production, nonconformance, tracking, calibration, ...)Receptiveness and ability to foster teamworkPractical oral and writing communication skillsOrganization and management skillsIntegrity and exemplarity in all circumstancesAbility to develop and maintain trusted relations with upper and lower management, and be able to explain issues in readily-understandable termsProven interpersonal skillsAbility to negotiate, to explain and to persuadeThe above declarations are not intended to be an all-inclusive list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job, rather, they are intended only to describe the general nature of the job.
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