DESCRIPTION
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey.
As we continue our path for growth, we are looking for a Director, Total Absence, Disability and Accommodation Management to join our team!
We prefer roles to be hybrid, because we believe it is easier to learn, model, practice, and strengthen our culture when we're in the office, at one of our corporate locations in Irving, TX, Minneapolis, MN, St. Louis, MO, Bloomfield, NJ, Jacksonville, FL, Oak Brook, IL, or Bentonville, AR, however we are open to remote locations for the right individuals. This role reports to the SVP, HR.
The Director of Total Absence, Disability and Accommodation Management is a key role in the organization in building, managing, and continually improving the disability, leave, absence, and accommodations experience for our 60,000+ associates across North America.
This role is responsible for leading and managing the operations, policies, and activities of the Disability, Leaves & Accommodations claims team and vendors as we ensure that our offerings maintain legal compliance, high levels of associate satisfaction, and alignment with our Ways of Working ("WoW"). This role will partner with various internal stakeholders including the Workers' Compensation, Human Resources, and Legal teams to ensure these policies and programs and all associated third-party vendors provide a great experience for Acosta associates in the United States and Canada.
RESPONSIBILITIES
What You'll Do:
Design, develop & implement, with senior leadership and key internal partners, an evolved roadmap for total absence and claims management, disability and accommodation programs that is legally compliant and aligned with our Ways of Working and business goals.
Establish strong partnerships within the Human Resource team, Legal, Payroll, Finance, IT and other colleagues to lead cross-functional absence, leave & accommodation initiatives.
Lead the team that owns the administration of the absence, disability, and accommodations policies broadly across the organization.
Coordinate and implement policies, processes, training, and initiatives to support Absence, Disability Leaves & Accommodations operations and compliance, internal coordination and visibility and enhance the associate experience.
Manage vendor relationships to ensure high service levels are met.
Keep current knowledge of trends, best practices, regulatory changes, and new technologies in leaves & accommodations law and practices and apply that knowledge to communicate changes in policy, practice, and resources to senior leadership.
Have a deep understanding of compliance and ensure the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies, communications, and practices to maintain compliance.
Prepare and develop communication materials and information about leave programs, procedures, and changes.
QUALIFICATIONS
What You'll Need:
Bachelor's degree with 7+ years' experience in Leave Administration in large organization (experience with multi-state employee population preferred), or an equivalent combination of education and experience. Experience within a centralized LOA/ADA department a plus.
Considerable knowledge and demonstrated work experience in compliance and administration of leaves under the Family and Medical Leave Act and leaves and accommodations under the Americans with Disabilities Act and comparable state and local leave laws, and other applicable laws and statutes (e.g. HIPAA).
Strong leadership skills with the ability to coach and develop direct reports, as well as influence business partners at all levels across the enterprise.
Progressive case management and return to work experience with a proven ability to assess and produce process improvements and efficiencies that have reduced expense, improved associate experience, and increased productivity.
Strong technical aptitude with advanced knowledge of leave and absence management systems.
Experience using Oracle and ServiceNow a plus.
Ability to apply analytical skills to identify and resolve problems quickly.
Previous experience growing/scaling and evolving LOA/accommodations departments with experience planning and managing vendor transition preferred.
Track record of successful partnership and management of external vendors such as Third-Party Administrators, internal and external legal counsel and other providers.
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Job Category: Administration
Position Type: Full time
Business Unit: Corporate
Salary Range: $123,600.00 - $154,500.00
Company: Acosta Services, Inc
Req ID: 1796
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