District Manager - B2C Consumer Services (Veterans Wanted) Position: District Manager - B2C Consumer Services (Veterans Wanted)
Location: Orlando, Florida
Employment Type: Full-time
Compensation: $90,000 base salary plus monthly bonuses based on EBITDA performance
Company Overview: We are a rapidly expanding consumer services company with a strong presence in Florida and the Southeast. As part of our growth strategy, we are seeking a dynamic and experienced District Manager to lead multiple locations in the Orlando area. We highly value the leadership skills developed in the military and are specifically looking for a veteran to fill this role. This is an exciting opportunity to utilize your leadership experience and drive success in a customer-focused environment.
Position Summary: The District Manager will be responsible for overseeing the operations of 8-10 locations within the Orlando, Florida region. We are looking for a strategic leader with a strong background in team management, operational excellence, and driving profitability. The District Manager will work closely with location managers to ensure high standards of service, optimize performance, and achieve business goals.
Key Responsibilities: Leadership and Team Development: Lead and mentor location managers to build high-performing teams. Leverage your military leadership experience to foster a culture of accountability, engagement, and continuous improvement. Conduct regular meetings, performance reviews, and training sessions to support team growth. Operational Excellence: Manage the daily operations of all locations within the district to ensure efficiency, exceptional customer service, and compliance with company policies and procedures. Financial Management: Monitor and analyze district performance metrics, including sales, profitability, expenses, and labor costs. Develop and implement strategies to achieve financial goals, optimizing location-level EBITDA performance. Performance Improvement: Identify opportunities for improvement and implement action plans to address challenges. Ensure all locations meet sales targets, customer satisfaction goals, and operational standards. Compliance and Standards: Ensure all locations comply with company policies, industry regulations, and local laws. Conduct regular audits and inspections to maintain high standards of safety, cleanliness, and service. Customer Satisfaction: Promote a customer-first culture by ensuring all locations deliver outstanding service. Address customer concerns and feedback promptly to maintain high levels of satisfaction and loyalty. Strategic Planning: Collaborate with senior management to develop and execute regional strategies that align with company goals. Assist in the planning and execution of marketing initiatives and promotional activities. New Location Openings: Assist in planning, staffing, and launching new locations in the region, ensuring successful operations from day one. Reporting and Communication: Provide regular reports on district performance, challenges, and opportunities to senior management. Maintain open and effective communication across all levels of the organization. Qualifications: Experience: Minimum of 5 years of experience in a multi-unit management role, preferably in consumer services, retail, hospitality, or a similar customer-focused industry. Military veterans with relevant leadership experience are highly encouraged to apply. Leadership Skills: Strong leadership skills developed in the military or similar environments, with a proven ability to manage and lead teams, coach, mentor, and resolve conflicts effectively. Financial Acumen: Solid understanding of financial statements, budgeting, and cost management. Experience in driving EBITDA growth and achieving financial targets. Operational Expertise: Demonstrated ability to manage operations, including inventory management, staff scheduling, and customer service. Analytical and Problem-Solving Skills: Ability to analyze performance data, identify trends, and develop effective strategies to improve results. Communication and Interpersonal Skills: Excellent verbal and written communication skills with the ability to build relationships across all levels of the organization. Flexibility and Adaptability: Ability to work in a fast-paced environment, handle multiple priorities, and adapt to changing business needs. Education: Bachelor's degree in Business Administration, Management, or a related field is preferred but not required. Availability: Willingness to travel regularly within the district and occasionally outside the region. Benefits: Competitive Salary: $90,000 base salary with monthly bonuses based on EBITDA performance, ranging from $1,000 to over $6,000 depending on the profitability of your assigned locations. Health and Wellness: Comprehensive health, dental, and vision insurance plans. Retirement Plan: 401(k) plan with company matching. Paid Time Off: Generous vacation, sick leave, and paid holidays. Professional Development: Opportunities for career advancement, training, and development. Phantom Stock Program: Eligible to participate in the company's phantom stock program, providing an opportunity to benefit from the company's growth and success. How to Apply: Interested candidates, especially veterans with strong leadership backgrounds, are encouraged to submit their resume and cover letter detailing their experience and qualifications for the District Manager - B2C Consumer Services position in Orlando, Florida.
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