Management Level I Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., Astrella Private Company Solutions, Inc., and Donlin, Recano & Company, Inc. Learn more at: www.equiniti.com/us EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. ***This is a temporary role expected to last 3-6 months JOB DESCRIPTION/RESPONSIBILITIES The team member will be responsible for the day to day operational support; duties may include transaction processing, resolving complex customer issues, balancing accounts and verifying accuracy of the transactions processed. Overtime may be required due to peak volumes during certain times of the month. Performs a variety of operational tasks for complex securities or cash related transactions that require extensive knowledge of unit functions and systems. Duties may include: differentiating, processing, and reconciling transactions; researching inquiries; resolving customer complaints; reviewing time sensitive and/or complex documents; creating or revising departmental procedures. Coordinates situations involving multiple departments. May provide department level reporting using multiple sources. May provide training or work direction to junior level staff. Provides back-up to other desks. May have extensive customer contact; works under minimal supervision. Education Requirements High School Diploma or equivalent Experience Requirements 3+ years in one or a combination of the following: transfer agent experience, financial services, accounting, business processing, analytical, or operations Previous reconciling/balancing experience Experience in an operational environment Prior Transfer Agent or Securities Industry experience a plus Ability to multi task and meet deadlines while working in a fast paced, high volume environment Strong attention to detail and accuracy skills Intermediate Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment Compensation $20.00 per hour Equal Opportunity Statement We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.