Food and Beverage Manager (Housing Offer with Rent Attached) Location Telluride, CO : Our Company: Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked tropical fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.
Position Overview : The Food and Beverage Manager is responsible for the direction and management of the Black Iron Kitchen and Bar, Timber Room, In Room Dining and Alpine Swim Club in accordance with the Madeline Hotel and Residences Standards. This person will direct, implement and maintain a service standard and management philosophy which serves as a guide to respective team members. They are responsible for all facets of their areas including and not limited to revenue achievement, cost control, payroll management, purchasing and receiving, budgeting, forecasting, team development, maintaining standards, payroll, inventory management and supporting all other departments of the hotel. This person will work with the Director of Operations, Director of Restaurants and Executive Chef for menu training and knowledge, sequence of service between F&B and Culinary team, and overall flow of the restaurant operations.
DUTIES AND RESPONSIBILITIES: The Senior Food and Beverage Manager will serve as the senior manager on duty during service in any of the outlets as needed. This leadership position will ensure impeccable grooming standards, uncompromising levels of cleanliness, a well maintained dining and service facility, and ensure that service is accurate and timely in accordance with both ARC and Forbes five star standards at the resort.
This role is responsible for timely and accurate payroll processing, forecasting, budgeting, inventory procedures and timely and accurate end of shift reports to hotel leadership. Intimate knowledge of MICROS Symphony is a prerequisite as is the maintenance of those systems to ensure an updated POS is in place at all times that matches the current menu versions and pricing.
This role has a large focus on training and development. At any given time there will be several hourly line staff, interns, manager development program trainees, supervisors, assistant manager and managers in need of constant training and development to maximize their performance and productivity as well as ensure compliance with grooming, service, food safety, beverage safety, and other standards. The Senior F&B leader will collaborate with Talent & Culture to set the seasonal training plans to ensure compliance with ARC standards and ensure an engaging workplace fostering growth and development that enriches the lives of our staff members and grooms them for future leadership roles at Madeline and within ARC.
This role serves to ensure compliance with all ARC policies and procedures, including, but not limited to performance reviews, training compliance, progressive disciplinary action, annual ARC training and certification, food handlers safety and alcohol safety.
This role is a key liaison for food and beverage to the other operating departments within the property. The Senior F&B manager works closely with guest services, housekeeping, spa, engineering, events and experiences to ensure a cohesive and uniform approach to delivering excellence. Frequent and timely communication of events, programming and food and beverage department impact on the wholistic hotel operation is generally lead and championed by the Senior Food and Beverage Manager.
QUALIFICATION REQUIREMENTS: Required: Ability to satisfactorily communicate in English with guests, management, and coworkers to their understanding. Desirable: Bachelor's degree, preferably in Hospitality Management or Business Management, or equivalent 5 years experience in food and beverage management, including casual, fine-dining, quick service and al fresco concepts
Strong training and compliance background, with an emphasis on food and beverage subject matter.
Strong knowledge of wine, spirits and beer.
Strong knowledge of the inner workings of hotel operations.
SKILLS, ATTITUDES, AND BEHAVIORS: Personal Skills: Ability to deliver exemplary, world class service standards and diffuse and resolve guest and employee issues as they may arise with diplomacy, tact and professionalism. PHYSICAL DEMANDS: Ability to lift 30 lbs with frequency and ability to withstand extended periods of active floor work and presence within the operation. Salary 60K - 65K: What Else?: At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people's lives. If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family Madeline Hotel and Residences is an Equal Opportunity Employer, M/F/D/V. Madeline Hotel and Residences provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Madeline Hotel and Residences complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Benefits: : We offer competitive rewards, training and career development. Our benefit package includes health insurance options, flexible spending accounts, health reimbursement account with a Company contribution, 401(k) with company match, tuition reimbursement, lifestyle perks, and a great working environment. About Madeline Hotel: : Madeline Hotel & Residences, Auberge Resorts Collection, ideally situated in the heart of Mountain Village, is the stunning alpine resort above the historic town of Telluride, Colorado. The 83-room and 71-residence hotel finely blends Auberge's distinctive flair for authentic and elevated experiences with the local flavor of the destination. Surrounded on three sides by the dramatic 14,000-foot peaks of the San Juan Mountains, Madeline features guest rooms and suites and one- to four-bedroom residential condominiums that offer expansive Mountain Village views and sophisticated alpine amenities. At the helm of the resort's culinary program is Chef Bill Greenwood who brings his expertise to the hotel's signature restaurant, Black Iron Kitchen + Bar, delivering Rocky Mountain flavors with the pioneering essence of the American West. Additional amenities include: the best ski-in/ski-out access in town; slope-side Ski Valet offering seamless service and state-of-the-art equipment; the 4,000-square-foot Sky Terrace featuring a heated outdoor swimming pool, hot tubs, fire pits and al fresco lounge; The Madeline Ice Rink; the 3,000-square-foot M Lounge featuring a game room, outdoor fire tables and an indoor/outdoor bar; an alpine-inspired spa and salon, along with yoga, Pilates, and personal training studio. In November 2018, Madeline introduced Sleeping Indian Ranch, a 30,000-acre ranch in the San Juan Mountains, to its unique residential portfolio. About Auberge Resorts Collection: : Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge. Stay Connected: : Auberge Resorts, LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
