Role Overview
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
ResponsibilitiesLead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectationsManage performance of the Management team, including performance evaluations, coaching and accountabilityPlan and implement weekly, monthly and yearly financial budgetsOversee all operations to ensure a great Guest experienceRole model and hold Team Members accountable to operational and quality standardsFoster open communication between Team Members and Management teamInfluence Team Member behaviors by championing change and restaurant initiativesDrive business results by utilizing Chili's systems to effectively control costsFollow operational systems, such as our Manager Timeline and performing quality Line ChecksHire, train, retain, and develop Team Members to take on larger rolesDrive Guest engagement within the four walls of the restaurant while developing relationships within the communityUnderstand and practice safe food handling proceduresCommunicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About YouDependable team playerPrefers to work in a fast-paced environmentGreat multitasking skills
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