Position Summary Walmart's Product team places customers and associates at the heart of everything we build. We're a curious bunch. We dream big, but we also hold ourselves accountable for reaching our goals. We get to apply our product management expertise on the world's biggest stage.
We are at the forefront of innovation. We partner with technologists and scientists who fall in love with the problems and collaborate across teams to create inclusive, award-winning products.
About the Team As a part of Walmart's eCommerce Product team, you'll be the voice of our customer. Walmart was founded with the belief that the customer is #1. It's not just a belief, but our way of doing business. With the customer at the forefront, we can help deliver savings both in time and money for our customers no matter how they shop with us and reach them in new, exciting ways.
The eCommerce Product team builds products to enhance the experience for millions of customers who shop with us online or use the app to shop in our stores. You'll leverage the best and latest technologies to develop experiences that have changed the industry.
The Search Product team within eCommerce is responsible for delivering the platform that helps our customers discover the right products and services that Walmart has to offer. The team leverages sophisticated machine learning, data science, and big data technologies to understand customers' intent and provide relevant products and services through the best possible experience.
The Group Director of Product will lead AI/ML efforts at Walmart and play a critical role in shaping our customer-centric and innovative product offerings. You will work in a fast-paced, startup-like atmosphere and be responsible for driving AI/ML strategy, execution, and growth. We are seeking a dynamic leader to drive consumer-centric experiences and personalization for our Discovery platforms.
This individual will be responsible for developing a comprehensive strategy and roadmap, focusing on key customer touchpoints such as the homepage, category pages, and brand pages. They will initiate and oversee projects to address consumer pain points and lead the design, development, and refinement of personalization engines for a tailored shopping experience.
The ideal candidate will foster strong cross-functional collaboration with business, engineering, data science, and UX/UI teams to conceptualize and refine AI-driven product innovations. They will possess a deep understanding of technical requirements and challenges, effectively communicating them to relevant teams and establishing performance metrics to guide the product towards desired results.
Additionally, this leader must be committed to continuous learning, staying abreast of the latest developments and trends in AI and ML to ensure our product offerings remain at the forefront of industry innovation. Success in this role will be measured by achieving key milestones and objectives in the areas of AI/ML product development, customer experience enhancement, team growth, and diversity and inclusion.
Responsibilities: Lead the development and execution of AI/ML product strategy and roadmaps. Manage a team of 30-50 direct reports, including product managers, engineers, and data scientists. Drive the development and implementation of AI/ML solutions that enhance personalization, recommendation systems, and customer experiences. Collaborate with cross-functional teams to ensure successful product launches and ongoing performance. Develop and maintain strong relationships with internal and external stakeholders. Communicate complex AI/ML concepts and solutions to both technical and non-technical audiences. Drive diversity and inclusion efforts within the team and promote a culture of continuous learning and improvement. Preferred Qualifications: Experience in AI/ML, personalization, and recommendation systems. Background in eCommerce and building consumer experiences. Proven track record of building and leading high-performing teams. Strong communication and storytelling skills for technically complex problems. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Minimum Qualifications: Option 1: Bachelor's degree in computer science, engineering, or related area and 15 years' experience in product management. Option 2: 17 years' experience in product management or related area.
Preferred Qualifications: Master's degree in Computer Science, Engineering, Business Administration, or related area and 14 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products. Supervisory experience is also valued.
Primary Location: 850 Cherry Avenue, San Bruno, CA ******** , United States of America
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