Role Description The IT SAP SD Application Analyst acts as an internal consultant for Ardagh Group's ERP systems (SAP and sub-systems). This role is focused on configuring, documenting, and creating solutions within sales and distribution. Responsibilities Create and document defined solutions to business requirements into IT specifications Complete configuration of designed SAP SD solutions Provide understanding of SAP ERP SD functionality and integration Communicate business process knowledge within Sales and Distribution Proactively progress project or support requests according to SLA to include configuration of solution in SAP SD module Focus areas include: Sales, Delivery, Billing, Billing Plan, Rebates, Pricing, Credit Management, Shipping and Transportation, and Logistics Execution Liase as the main contact for the functional business units and their process owners for relevant topics such as application support, change requests, enhancement and new process requirements Understand complex business processes and serve as subject matter experts Work proactively on continuous improvement processes for ERP system usage and functions Lead and assist projects of various sizes, containing internal as well as external team members Work with and guide external consultants in support cases and projects while ensuring best cost value for Ardagh Group Align with other IT applications to integrate business and process functions into the ERP systems, providing interoperability between multiple IT systems Create and execute test scenarios to ensure quality of deliverables Coordinate cross team integration activities Monitor and control outsourced application support services in cooperation with the ERP AMS team Minimum Skills / Qualifications High School Diploma or Equivalent Ten (10) years of experience within SAP SD Excellent understanding of Integration with other SAP areas such as Production Planning, Materials Management, Warehouse Management, Logistics Execution, and FI/CO Experience in working in a highly customized SAP Environment with good debugging skills Knowledge of other non-SAP ERP applications, e.g. SAP integrated systems Proven understanding and knowledge of interfaces, IDOCs, and EDI integration Preferred Skills / Qualifications Bachelor's degree in IT, business or other relevant fields SAP SD certifications ITIL experience Knowledge of SAP-Transportation Management and or integration with other Transportation service providers is an advantage Previous experience in an international company as a project lead About Ardagh Group Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world's leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion. Today we have a presence across Europe, Africa, and North America. Did you know that Ardagh produce many of the beverage cans and bottles you drink your favorite beverages from? Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality? Did you know we produce more than 160 million containers per day? Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what's possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you'll enjoy the journey! Benefits Offered Medical, prescription, dental and vision plans Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Life insurance 401(k) retirement plan with company match and an employer retirement contribution Paid holidays, floating days and vacation Short- and Long-Term Disability (STD/LTD) Employee Assistance Program (EAP) Tuition reimbursement program Professional and personal development opportunities through Employee Resource Groups Benefits available from day 1 of employment Flexible and hybrid working hours Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law. Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Clare McHugh (******) if a reasonable accommodation is needed.