Description The Role
The Security Officer (Seasonal) reports to the Security Manager and Area Director of Security & Loss Prevention, and is the responsible person at the fourth-floor pool & patio areas. This person works to promote safety and security with the building's users and employees while maintaining a focus towards guest satisfaction. This person supports the fourth-floor bar operation and follows safety and security standards. This person supports the overall operation ensuring pool & patio users are properly accredited (daily wristbands identifying Hotel guests, pass holders, and building residents) where required, and maintaining a zero outside alcohol allowance within the spaces. This person may also complete incident and shift logs reports as required. The Hotels
When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.
The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.
Both hotels are anchored on the ground floor by our restaurant, Arriba Abajo, a 13,000 sq ft. indoor and outdoor oasis as well as The Diner Bar + The Grey Market, a street-side concept serving daily fare for locals, residents, and guests alike and helmed by award-winning Chef Mashama Bailey. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box. The Benefits & Perks
We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more! Qualifications
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time and walk moderate distances
• Must be able to work a flexible schedule, primarily weekends and holidays
• Proficient in basic computer skills
• A keen sense of observation, and attention to detail are required
• Previous experience as a Life Guard; or, security and/or military experience preferred
• TABC certification is required to be considered for this role.
• Valid first-aid / CPR certificate is required for this role.
